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Serving Billings and Surrounding Areas

About Us

At Big Sky Audiology in Billings, MT, our team's hard-won, time-tested experience assures we deliver unmatched quality, service, and follow-through when meeting your hearing health needs.

Our Mission - We Listen to You

At Big Sky Audiology Clinic, our mission is to make a positive difference in the lives of those seeking to improve their hearing and communication abilities.

We understand the importance of hearing the sounds of your life:

  • The laughter of your grandkids
  • Conversations with friends
  • Important phone calls from family
  • Crucial medical instructions
  • Essential safety sounds in your environment

Our approach is simple yet effective:

  1. We listen and understand your unique needs
  2. We find personalized solutions to maximize your hearing enjoyment
  3. We educate you about your hearing health and available technologies
  4. We provide uncompromising quality of care with an exceptional, experienced staff

Our team offers the most advanced hearing instruments in a state-of-the-art facility located in the heart of Billings, MT. Our growth stands as a commitment to you, and we promise to continue helping you experience all of life’s moments to the fullest.

Big Sky Audiology Team

Meet the Big Sky Audiology Team

Our team understands the life-altering impact that hearing loss and tinnitus can have. We strive to offer you the most advanced and effective medical treatments in a friendly and empathetic environment.

Tracy Hayden Headshot

Dr. Tracy Hayden

Audiologist/Owner

Dr. Hayden holds her doctoral degree from Arizona School of Health Sciences. Dr. Hayden is a member of the Academy of Doctors of Audiology and a Fellow of the American Academy of Audiology. She has been practicing audiology for 30 years and has been serving the Billings area for the last 27 years. She has spent her career focused on assisting those with hearing difficulties through use of hearing aids, listening strategies, assistive devices and counseling. She is experienced in working with both adult and pediatric populations.

It is important to Dr. Hayden to develop close relationships with each and every patient, as she helps them develop better communication strategies to live a fuller life. Her goal is to optimize your hearing and make listening effortless.

Kelsi Prosser Headshot

Dr. Kelsi Prosser

Audiologist

Dr. Prosser obtained her doctoral degree in Audiology from Wichita State University. She chose to pursue a degree in audiology due to her own experience of being diagnosed with hearing loss at four years old. She is passionate about building strong relationships, and a positive experience for each patient on the journey to better hearing. 

Dr. Prosser specializes in diagnostic audiometric evaluations for patients of all ages, tinnitus evaluations, diagnostic vestibular evaluations, cochlear implants, assistive listening devices, and hearing instrument fittings. While out of the office, Dr. Prosser enjoys spending time outdoors with her husband, two children, and two Australian Shepherd dogs.

Tina Craig Headshot

Tina Craig, H.I.S.

Hearing Instrument Specialist

Tina has been working in this office since 1999. She has many years experience managing the office, testing, cleaning and repairing hearing aids and billing insurance. She became a licensed hearing aid dispenser in 2021. She performs audiometric testing, hearing aid fittings, hearing aid adjustments and counseling. Building relationships is very important to her.

Tina is married and has two daughters. In her free time she enjoys cooking and shopping. When she’s not doing one of those things, you can find her at sporting events. Her favorite is definitely Denver Broncos games!

Brandy Dillon Headshot

Brandy Dillon, H.I.S.

Hearing Instrument Specialist

Brandy has been in Audiology since 2007 in the Billings area. She has earned an associates degree from MSU-B in medical administration. In 2009, Brandy acquired her Hearing Instrument Dispensing License from the State of Montana. She thoroughly enjoys her profession and loves the relationships she builds by helping people get back to hearing all that life has to offer!

Paxton Heinzeroth

Paxton Heinzeroth

Patient Care Coordinator

Paxton was born and raised in Montana. In her free time, she enjoys hiking, fishing, hunting, and horseback riding. She is passionate about helping people learn new things and always willing to lend a helping hand.

Take control of your hearing health today

Schedule a consultation with Big Sky Audiology and experience personalized care from our Doctors of Audiology and Hearing Instrument Specialists. Whether you need a hearing test, hearing aids, or ear care, we’re here to help you hear your best.

Request Appointment
Call Us Today

What Our Patients Are Saying

We deeply value the unwavering trust that our clients place in us and greatly appreciate their honest feedback. At Big Sky Audiology, we are committed to providing top-tier patient care, hearing aid, and audiology services. We welcome the opportunity to earn your trust through our expertise and dedication.

Julie A.
Everyone at Big Sky Audiology were so friendly and helpful. I am so pleased with how they explained the hearing loss I had and helped get the right hearing aids that would improve my hearing. Thanks especially to Tina for making my first visit to a hearing specialist such a pleasant one. Julie
Rox H.
Shelley L.
Greeted as soon as I was through the door by Tina and Katrina. High five for paying attention to me. I was checked in quickly and then Dr. Hayden gave me a thorough checkup. My hearing aids were cleaned and filters replaced. Dr. Hayden paid close attention to my hearing so necessary changes could be done. Dr. Hayden and her staff all deserve five stars. Caring, friendly and helpful. I couldn’t have asked for a better appointment.
Jeremy P.
The entire team is kind, caring, compassionate, thorough, efficient, and professional! I would highly recommend Big Sky Audiology!
Sharlene L.
Everyone is very helpful. They answer all your questions. Very friendly staff.
Thank you
Michael H.
Everyone there is so friendly and helpful! Dr. Hayden is wonderful and really cares about her patients. She takes time to explain everything to you in a way that you can understand. Great place!
Bruce D.
Big Sky Audiology presents extraordinarily well, from the moment you walk in the place. There at the front desk are the always cheery and talkative ladies. In no time one is lead to the welcoming offices of top-dog and owner Tracy Hayden. I left feeling that Tracy's years of experience had me in good hands and and on the receiving end of wise counsel. Thanks Tracy and Big Sky Audiology!
Scott L.
No waiting for my appt! Had a hearing test which took very little time and was very professionally done. I have had great treatment at Big Sky Audiology. I highly recommend.
Linda T.
Answered all my questions. Patient and thoughtful
Wanda M.
Friendly, helpful and professional. Excited to see how my new hearing aids work!
Van P.
Tina is great
Marianne W.
I had a wonderful experience at Big Sky Audiology Clinic with Tina. I had purchased a ReSound hearing aid from another hearing aid clinic in town. My hearing aids were over $6000. Unfortunately, my experience with that hearing aid specialist left me frustrated and unable to hear. I purchased a sophisticated hearing aid so I could have the best quality hearing possible. After a year of trying to work with him, I was at my wits end.

Fortunately, I found Big Sky Audiology Clinic. Tina is outstanding. She went above and beyond for me as my representative to ReSound, the hearing aid manufacturer. She restored my faith in hearing aids. Her product knowledge and ability to fit my hearing aids to my ears and dial them in so that I could hear was incredible. It was the exact opposite of what I had experienced with the other clinic.

I would highly recommend Big Sky Audiology Clinic - Tina is a dedicated fantastic employee. Not being able to hear is very scary, my wife and I were beginning to think my hearing had dramatically decreased until we found Big Sky Audiology. Not only did Tina educate me on all the features and benefits of my hearing aid she continually checked in with me to make sure that my settings were correct for my hearing. We are very grateful to her for the excellent customer service I received.
Chris E.
Shayla H.
My experience was great! The testing was all done with great care, and explained very well
I will definately recomend my Doctor to others , and already have!
Danelle L.
Tracy was absolutely so caring and professional. She helped so much. I would so recommend Big Sky Audiology.
Dorothy S.
The audiologist was very professional but treated me as if I were her best friend. It was kind of nice. I was clearly given my options, That was nice also. I recommend this place. It was worth the drive from Lewistown
Jody T.
A very kind, knowledgeable, and compassionate staff. They definitely are very good at what they do!!
Kathryn O.
Had a great experience at Big Sky Audiology. The staff was professional and kind - and Dr. Prosser was outstanding! She thoroughly explained everything and listened to my concerns.
Colin K.
Judy F.
Debra S.
Joanne H.
Warranty repair went good and the staff always treat me well...
Mike B.
I love my new hearing aids! Significant improvement over previous ones. Thank you for helping me find the best technology for my needs and preferences.
wendy B.
Very friendly
Mary M.
Excellent service from Brandy for my hearing test and assistance on the actual hearing aides themselves. Receptionists Paxton and Tina are always friendly and helpful!
Colleen H.
The girl who tested my hearing was phenomenal. She was thorough and had a perfectionist attitude. I couldn't be happier to have someone like her.
Faye B.
pamela W.
It was a great first visit, all staff was very nice and knowledgabal
ciderp5
Troy K.
jason D.
jane B.
Every one at big sky was amazing, and unbelievably helpful, especially when I realized I'd left set of hearing aids there. They really tried to contact me but driving through billings is confusing for me.
I want to thank them all for making me feel comfortable and they did a great job programming my hearing aids. I can now understand what people are saying. So thank you, great seeing and experiencing Big Sky audiology.
Joanna W.
Bob
Awesome place to do business with. The staff there treats you like family!
Dale P.
Profesional, knowledegable, caring, and friendly. Provided money saving ideas concerning the warranty on my nearly three year old hearing aids. Very pleased with the appointment.
Kathy B.
Efficient and helpful staff, friendly to talk with on phone and seemed to know the customers walking in while waiting on my appt. Environment was comfortable and clean. Experience was very positive with my Audiologist shared with me.and I look forward to working with her so I can hear better. Excellent educational materials
Marlys E.
I have found everyone in that office to be very kind and willing to go the extra mile to see that my needs are met. I highly recommend them.
Peter L.
Exceptional- As usual, I should have come in sooner.
Donna
We were able to make an appointment easily, the clinician was punctual and pleasant, as was the receptionist.
The facility was very nice.
Mary L.
Ossie A.
Excellent and professional! Highly recommended.
Hal I.
Always friendly, knowledgeable and remembered people. Very thorough.
John
Great Team, nothing but good things to say about them!
Thanks
John
Military Veteran
Eugene F.
Very professional and timely. Explained everything thoroughly and answered our questions.
David O.
First time for an audiology test. Brandi was my audiologist. She was very experienced, extremely professional, and was very patient in listening to my questions and answering each one thoroughly and to my satisfaction. I highly recommend Big Sky Audiology for all your present or future hearing needs.
Margaret E.
Mike & Diana F.
Great experience. I've had hearing loss and exams for many years. Learned more from this exam than any other. Quite a knowledgeable group. Thank you!
Dylan S.
Had a great experience at big sky audiology, they have improved my quality of life a 100%
Read All Reviews for Big Sky Audiology

Choose Big Sky Audiology

Audiology Services

Big Sky Audiology offers personalized solutions for your hearing and balance care.

Call Us 406-656-2003
Request Appointment

Clinic Hours:

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Julie Ann
Everyone at Big Sky Audiology were so friendly and helpful. I am so pleased with how they explained the hearing loss I had and helped get the right hearing aids that would improve my hearing. Thanks especially to Tina for making my first visit to a hearing specialist such a pleasant one. Julie
Response from the owner:Thank you, Julie, for your kind words! We are thrilled to hear that you had a positive experience at Big Sky Audiology. Our team takes pride in providing friendly and helpful service to all our patients. We are glad that we were able to explain your hearing loss and find the right hearing aids to improve your hearing. We will make sure to pass on your appreciation to Tina for making your first visit a pleasant one. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Rox Hicks
Response from the owner:⭐️⭐️⭐️⭐️⭐️ Thank you so much for your 5-star review, Rox! We truly appreciate your support and are so glad you had a great experience with us. It means a lot that you took the time to share your feedback!
Shelley Lappin
Greeted as soon as I was through the door by Tina and Katrina. High five for paying attention to me. I was checked in quickly and then Dr. Hayden gave me a thorough checkup. My hearing aids were cleaned and filters replaced. Dr. Hayden paid close attention to my hearing so necessary changes could be done. Dr. Hayden and her staff all deserve five stars. Caring, friendly and helpful. I couldn’t have asked for a better appointment.
Response from the owner:Hi Shelley, thank you so much for your wonderful review! 😊 We truly appreciate your kind words. We're so glad Tina, Katrina, and Dr. Hayden made you feel welcome from the moment you walked through our doors. It's great to hear your hearing aids were cleaned, adjusted, and that you felt listened to throughout your appointment. Providing caring, friendly, and personalized care is what we strive for every day. Thank you for trusting Big Sky Audiology—we look forward to seeing you again!
Jeremy Page
The entire team is kind, caring, compassionate, thorough, efficient, and professional! I would highly recommend Big Sky Audiology!
Response from the owner:Hi Jeremy, thank you so much for your kind words and recommendation! 😊 We're thrilled to hear that you had such a positive experience with our team. Providing compassionate, thorough, and professional care is what we strive for every day. We truly appreciate your support and look forward to seeing you again at Big Sky Audiology!
Sharlene Loendorf
Everyone is very helpful. They answer all your questions. Very friendly staff.
Thank you
Response from the owner:Hi Sharlene, thank you so much for your kind review! 😊 We're so glad to hear you found our team helpful, friendly, and able to answer all of your questions. We truly appreciate your support and look forward to seeing you again at Big Sky Audiology!
Michael Holland
Everyone there is so friendly and helpful! Dr. Hayden is wonderful and really cares about her patients. She takes time to explain everything to you in a way that you can understand. Great place!
Response from the owner:Thank you so much for your kind words, Michael! 😊 We're thrilled to hear you had such a positive experience with our team. Dr. Hayden is passionate about helping patients understand their hearing health and providing personalized care every step of the way. We'll be sure to share your thoughtful feedback with her and the rest of our staff. Thank you for trusting Big Sky Audiology—we truly appreciate your recommendation! 💙
Bruce Dobie
Big Sky Audiology presents extraordinarily well, from the moment you walk in the place. There at the front desk are the always cheery and talkative ladies. In no time one is lead to the welcoming offices of top-dog and owner Tracy Hayden. I left feeling that Tracy's years of experience had me in good hands and and on the receiving end of wise counsel. Thanks Tracy and Big Sky Audiology!
Response from the owner:Bruce, thank you so much for your thoughtful and kind words! We truly appreciate you taking the time to share your experience. Dr. Hayden and our entire team are dedicated to making every patient feel welcome, informed, and confident in their hearing healthcare. We're so glad you felt well cared for and that Dr. Hayden's experience and guidance made a positive impact. Thank you for trusting Big Sky Audiology—we look forward to seeing you again!
Scott Langman
No waiting for my appt! Had a hearing test which took very little time and was very professionally done. I have had great treatment at Big Sky Audiology. I highly recommend.
Response from the owner:Scott, thank you so much for your kind review! 😊 We're so glad to hear you had a prompt appointment and a professional experience with your hearing test. Providing quality care is important to us, and we're thrilled you've had such great treatment at Big Sky Audiology. Thank you for your recommendation—we truly appreciate your support! 💙
Linda Tuell
Answered all my questions. Patient and thoughtful
Response from the owner:Linda, thank you for your wonderful 5-star review! 😊 We're so glad we could answer all of your questions and provide a patient, thoughtful experience. We truly appreciate your kind words and thank you for choosing Big Sky Audiology! 💙We look forward to seeing you again.
Wanda McGregor
Friendly, helpful and professional. Excited to see how my new hearing aids work!
Response from the owner:Thank you so much for your wonderful 5-star review! ⭐😊 We're so glad you had a friendly, helpful, and professional experience with our team. We're excited for you to enjoy your new hearing aids and all the benefits they can bring. If you have any questions or need anything along the way, we're always here to help. Thank you for choosing Big Sky Audiology!
Van Pittack
Tina is great
Response from the owner:Thank you so much for your 5-star review! We're so glad you had a great experience. Tina truly enjoys helping our patients, and we're thrilled to hear she made such a positive impression. We appreciate your kind words and your support of Big Sky Audiology. We look forward to seeing you again!
Marianne Wittenberg
I had a wonderful experience at Big Sky Audiology Clinic with Tina. I had purchased a ReSound hearing aid from another hearing aid clinic in town. My hearing aids were over $6000. Unfortunately, my experience with that hearing aid specialist left me frustrated and unable to hear. I purchased a sophisticated hearing aid so I could have the best quality hearing possible. After a year of trying to work with him, I was at my wits end.

Fortunately, I found Big Sky Audiology Clinic. Tina is outstanding. She went above and beyond for me as my representative to ReSound, the hearing aid manufacturer. She restored my faith in hearing aids. Her product knowledge and ability to fit my hearing aids to my ears and dial them in so that I could hear was incredible. It was the exact opposite of what I had experienced with the other clinic.

I would highly recommend Big Sky Audiology Clinic - Tina is a dedicated fantastic employee. Not being able to hear is very scary, my wife and I were beginning to think my hearing had dramatically decreased until we found Big Sky Audiology. Not only did Tina educate me on all the features and benefits of my hearing aid she continually checked in with me to make sure that my settings were correct for my hearing. We are very grateful to her for the excellent customer service I received.
Response from the owner:Thank you so much for your thoughtful review and recommendation! We're so happy Tina was able to help you get the most out of your hearing aids and provide the care you deserved. Your kind words mean a great deal to our team, and we're grateful to be part of your hearing journey! We look forward to seeing you again!
Chris Evans
Response from the owner:Chris, thank you so much for your 5-star review! We truly appreciate your support and are grateful you chose Big Sky Audiology. It means a lot to our team, and we look forward to seeing you again! 😊
Shayla Hagen
My experience was great! The testing was all done with great care, and explained very well
I will definately recomend my Doctor to others , and already have!
Response from the owner:Thank you so much for your wonderful 5-star review! 😊 We're delighted to hear you had a great experience and that everything was explained clearly. Your recommendation means so much to us, and we truly appreciate you sharing your experience with others. We look forward to seeing you again!
Danelle Lessard
Tracy was absolutely so caring and professional. She helped so much. I would so recommend Big Sky Audiology.
Response from the owner:Thank you so much for your wonderful 5-star review! We're thrilled to hear that Dr. Hayden made such a positive impact on your experience. We truly appreciate your recommendation and your kind words. Thank you for choosing Big Sky Audiology—we look forward to seeing you again!
Dorothy Swanson
The audiologist was very professional but treated me as if I were her best friend. It was kind of nice. I was clearly given my options, That was nice also. I recommend this place. It was worth the drive from Lewistown
Response from the owner:Thank you so much for your wonderful 5-star review! We truly appreciate you making the drive from Lewistown to see us. We're delighted to hear that you felt both well cared for and comfortable during your visit. Building genuine relationships with our patients while providing clear, professional guidance is something we strive for every day. Thank you for your recommendation—it means a great deal to our entire team. We look forward to seeing you again whenever you need us!
Jody Thompson
A very kind, knowledgeable, and compassionate staff. They definitely are very good at what they do!!
Response from the owner:Thank you so much for your kind words, Jody! We are honored by your feedback and are thrilled to hear that you found our team kind, knowledgeable, and compassionate. Providing exceptional care and helping our patients hear their best is what we're passionate about. We truly appreciate your trust in us and look forward to serving you again!
Kathryn Osborne
Had a great experience at Big Sky Audiology. The staff was professional and kind - and Dr. Prosser was outstanding! She thoroughly explained everything and listened to my concerns.
Response from the owner:Thank you, Kathryn, for your wonderful review! We're so glad you had a great experience at Big Sky Audiology. Providing professional, compassionate care is very important to our team, and we're delighted to hear that Dr. Prosser took the time to thoroughly explain everything and address your concerns. We truly appreciate your kind words, and we look forward to serving you again!
Colin Kerr-Carpenter
Response from the owner:Thank you for the 5-star review! ⭐⭐⭐⭐⭐We truly appreciate your support and are grateful you chose Big Sky Audiology for your hearing healthcare needs. Thank you for trusting us with your hearing journey. We look forward to serving you again in the future!
Judy Fisher
Response from the owner:Thank you, Judy, for your 5-star review! ⭐⭐⭐⭐⭐ We appreciate you taking the time to share your support! It was a pleasure helping you, and we're grateful for the opportunity to be part of your hearing healthcare journey. Thank you for choosing Big Sky Audiology. We look forward to seeing you again!
Debra Serrano
Response from the owner:Thank you for the ⭐️⭐️⭐️⭐️⭐️ Debra! We are so happy you had a great experience! We look forward to seeing your family again!
Joanne Handley
Warranty repair went good and the staff always treat me well...
Response from the owner:Thank you for the 5-star review! We're glad to hear your warranty repair went smoothly and that our team continues to provide you with great service. We truly appreciate your trust in us and look forward to helping you again whenever you need us!
Mike Baker
I love my new hearing aids! Significant improvement over previous ones. Thank you for helping me find the best technology for my needs and preferences.
Response from the owner:Thank you for your kind review Mike! We're so happy to hear that your new hearing aids are making such a positive difference. We appreciate the trust you placed in us and look forward to supporting your hearing journey for years to come!
wendy beesley
Very friendly
Response from the owner:Wendy, thank you for the 5-star review! We’re glad you found our team friendly and welcoming. We appreciate your support and look forward to seeing you again at Big Sky Audiology!
Mary Matelich
Excellent service from Brandy for my hearing test and assistance on the actual hearing aides themselves. Receptionists Paxton and Tina are always friendly and helpful!
Response from the owner:Thank you, Mary, for your wonderful 5-star review! We’re so glad to hear that Brandy provided excellent care during your hearing test and helped you with your hearing aids. We also appreciate your kind words about Paxton and Tina—they work hard to make every visit a positive experience. Thank you for choosing Big Sky Audiology. We look forward to continuing to serve you!
Colleen Huff
The girl who tested my hearing was phenomenal. She was thorough and had a perfectionist attitude. I couldn't be happier to have someone like her.
Response from the owner:Thank you so much for your kind words and 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that you had such a positive experience. Our team takes great pride in providing thorough, personalized care, and it's wonderful to know that her attention to detail and dedication made such an impression. We'll be sure to share your compliments with her. Thank you for trusting Big Sky Audiology with your hearing care—we look forward to seeing you again! 😊👂💙
Faye Bertino
Response from the owner:⭐️⭐️⭐️⭐️⭐️Thank you for the awesome review, Faye! We are so happy you had a great experience—your support truly means so much to us! We look forward to seeing you again!
pamela walker
It was a great first visit, all staff was very nice and knowledgabal
Response from the owner:Thank you for the wonderful review, Pamela! ⭐⭐⭐⭐⭐ We're so glad your first visit was a great experience. Our team takes pride in providing friendly, knowledgeable care, and we're happy to hear you felt welcomed and well cared for. We look forward to seeing you again.
ciderp5
Response from the owner:Thank you for the 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to share your positive feedback.
Troy Kostelecky
Response from the owner:Thank you for the 5-star rating, Troy! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to share your positive feedback. It was our pleasure to assist you, and we're grateful for your support of Big Sky Audiology!
jason davidson
Response from the owner:Thank you, Jason, for the 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and are grateful you chose Big Sky Audiology! Our team is committed to providing the best possible care, and we're honored to be part of your healthcare journey.
jane bryan
Every one at big sky was amazing, and unbelievably helpful, especially when I realized I'd left set of hearing aids there. They really tried to contact me but driving through billings is confusing for me.
I want to thank them all for making me feel comfortable and they did a great job programming my hearing aids. I can now understand what people are saying. So thank you, great seeing and experiencing Big Sky audiology.
Response from the owner:Thank you so much, Jane, for your thoughtful review! We’re so happy to hear that you had such a positive experience with our team at Big Sky Audiology. We know navigating through Billings can be stressful, and we were glad we could help reconnect you with your hearing aids! 😊It means so much to hear that you felt comfortable and supported during your visit, and we’re thrilled that your hearing aids are helping you better understand conversations again. Thank you for trusting us with your hearing care — it was wonderful meeting you, and we look forward to seeing you again!
Joanna White
Response from the owner:Thank you for the ⭐⭐⭐⭐⭐, Joanna! We truly appreciate your support and are so glad you had a great experience with us. We look forward to seeing you both again!
Bob
Awesome place to do business with. The staff there treats you like family!
Response from the owner:Thank you so much for the wonderful review, Bob! We’re so glad you feel like part of the family — that’s exactly the experience we strive to create for everyone who walks through our doors. We truly appreciate your support and look forward to seeing you again at Big Sky Audiology! 😊
Dale Penney
Profesional, knowledegable, caring, and friendly. Provided money saving ideas concerning the warranty on my nearly three year old hearing aids. Very pleased with the appointment.
Response from the owner:Thank you so much for your kind words, Dale! We’re so happy to hear you had such a positive experience with our team. Providing knowledgeable, caring service while helping our patients get the most value from their hearing healthcare is always our goal. We truly appreciate your trust in Big Sky Audiology and look forward to seeing you again!
Kathy Berscheid
Efficient and helpful staff, friendly to talk with on phone and seemed to know the customers walking in while waiting on my appt. Environment was comfortable and clean. Experience was very positive with my Audiologist shared with me.and I look forward to working with her so I can hear better. Excellent educational materials
Response from the owner:Thank you so much wonderful review, Kathy! We’re so happy to hear you had such a positive experience with our team. Providing a welcoming, comfortable environment and taking the time to educate and support our patients is very important to us. We’re excited to be part of your hearing journey and look forward to continuing to work with you so you can hear your very best! 😊
Marlys Elder
I have found everyone in that office to be very kind and willing to go the extra mile to see that my needs are met. I highly recommend them.
Response from the owner:Marlys, thank you so much for your kind words and recommendation! We’re grateful to have such an amazing team that truly cares about going the extra mile for our patients. It means so much to hear that you felt supported and well cared for during your visits with us. We appreciate you being part of the Big Sky Audiology family! 😊
Peter Longo
Exceptional- As usual, I should have come in sooner.
Response from the owner:Thanks so much, Peter! 😊 We’re glad you made it in — even if it wasn’t quite soon enough 😉 Always a pleasure seeing you, and we appreciate the 5 stars!
Donna
We were able to make an appointment easily, the clinician was punctual and pleasant, as was the receptionist.
The facility was very nice.
Response from the owner:Thank you for your review! We’re so happy to hear that scheduling was easy and that you had a positive experience with both our clinician and receptionist. We take pride in providing friendly, punctual care in a welcoming environment, and we truly appreciate you taking the time to share your experience with Big Sky Audiology! 😊
Mary Locke
Response from the owner:⭐️⭐️⭐️⭐️⭐️ Thanks a bunch for the 5 stars! We’re thrilled you had a great experience—your support truly makes our day. We look forward to seeing you both again! 😄
Ossie Abrams
Excellent and professional! Highly recommended.
Response from the owner:Ossie, thank you so much! We enjoy serving you.
Hal Iverson
Always friendly, knowledgeable and remembered people. Very thorough.
Response from the owner:Hal, thank you for your wonderful review! We’re so glad you feel welcomed by our friendly and knowledgeable team. Providing thorough care and building lasting relationships with our patients means so much to us. We’re so glad you’re a part of our Big Sky Audiology family! 😊❤️
John
Great Team, nothing but good things to say about them!
Thanks
John
Military Veteran
Response from the owner:Thank you, John, for your kind words and for your service as a Military Veteran!!⭐ We’re so grateful for your support and are thrilled to hear you’ve had such a positive experience with our team. We truly appreciate you taking the time to share your feedback! We look forward to serving you! ❤️
Eugene Friedrich
Very professional and timely. Explained everything thoroughly and answered our questions.
Response from the owner:Thank you for your kind review, Eugene! ⭐ We’re so glad you had a professional and timely experience with us. It’s important to our team that every question is answered thoroughly and that you feel informed every step of the way. We truly appreciate your support! 😊
David Olson
First time for an audiology test. Brandi was my audiologist. She was very experienced, extremely professional, and was very patient in listening to my questions and answering each one thoroughly and to my satisfaction. I highly recommend Big Sky Audiology for all your present or future hearing needs.
Response from the owner:Thank you for your kind words and for choosing Big Sky Audiology for your first hearing test! We’re so glad you had a great experience and that your questions were thoroughly answered. We agree—our Hearing Instrument Specialist, Brandy, is experienced, professional, and patient, and we’re lucky to have her on our team! 😊
Margaret England
Response from the owner:Margaret, thank you for the 5 stars! We truly appreciate your support! We look forward to seeing you soon! ⭐⭐⭐⭐⭐
Mike & Diana Foster
Great experience. I've had hearing loss and exams for many years. Learned more from this exam than any other. Quite a knowledgeable group. Thank you!
Response from the owner:Thank you, Mike and Diana, for your kind words! We are happy that you learned more about your hearing loss! We look forward to seeing and helping you in the future!
Dylan schober
Had a great experience at big sky audiology, they have improved my quality of life a 100%
Response from the owner:Dylan, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us and that we’ve been able to improve your quality of life—that truly means everything to our team. Helping our patients hear better and live more fully is exactly why we do what we do. We appreciate you trusting Big Sky Audiology with your care! 😊 We look forward to serving you!
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