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Serving Billings and Surrounding Areas

Most Trusted Audiology Clinic in Billings, MT

At Big Sky Audiology, our dedicated team of hearing health experts is committed to enhancing your quality of life through better hearing.

Serving Billings and Surrounding Areas

Most Trusted Audiology Clinic in Billings, MT

At Big Sky Audiology, our dedicated team of hearing health experts is committed to enhancing your quality of life through better hearing.

readers choice
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Serving Billings and Surrounding Areas

Award-Winning Audiology Clinic Located in the Heart of Billings

Stop by our brand new clinic and learn why patients and physicians trust us to provide quality, compassionate hearing care.

readers choice
Serving Billings and Surrounding Areas

Award-Winning Audiology Clinic Located in the Heart of Billings

Stop by our brand new clinic and learn why patients and physicians trust us to provide quality, compassionate hearing care.

readers choice
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Serving Billings and Surrounding Areas

Proudly Serving the Armed Forces and Veterans

Big Sky Audiology offers comprehensive service for those who have served.

Serving Billings and Surrounding Areas

Proudly Serving the Armed Forces and Veterans

Big Sky Audiology offers comprehensive service for those who have served.

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Your Journey to Better Hearing Starts with our Expert Team of Hearing Health Providers

At Big Sky Audiology, we’re passionate about helping you rediscover the sounds of life. Our team of experienced hearing health providers in Billings, Montana, combines cutting-edge technology with personalized care to address your unique hearing needs. Whether you’re struggling with hearing loss or simply want to maintain your auditory and cognitive health, we’re here to guide you every step of the way. From a comprehensive hearing evaluation to custom hearing aid fittings, we offer a full range of services designed to enhance your hearing and improve your quality of life.

Personalized Hearing Evaluation

Tailored Assessments for Accurate Diagnosis

Our personalized hearing test and hearing aid evaluations are designed to provide you with an accurate understanding of your hearing health. We begin with a detailed consultation to discuss your hearing concerns, followed by a series of audiological tests.

These tests include pure-tone audiometry, speech audiometry, and, when necessary, advanced tests like Auditory Brainstem Response (ABR). Each evaluation is conducted using state-of-the-art equipment to ensure precise results.

After the evaluation, our audiologists will explain the findings and recommend the best course of action. Whether you need hearing aids or other treatment options, we ensure that every step is tailored to your specific needs, providing you with the highest level of care and expertise.

Hearing Aid Fitting Billings MT

Advanced Hearing Solutions

Customized Treatments for Optimal Hearing

At Big Sky Audiology, we offer state-of-the-art advanced hearing solutions that are customized to your hearing profile.

Additionally, we provide routine follow-up appointments to ensure you have the support and resources to manage the anxiety that can come with hearing loss.

From fittings to counseling, our team is dedicated to making sure you get the most out of your hearing aids over the course of your hearing health journey.

Take control of your hearing health today

Schedule a consultation with Big Sky Audiology and experience personalized care from our expert audiologists. Whether you need a hearing test, hearing aids, or ear care, we’re here to help you hear your best.

Balance & Vestibular Treatment

Regain balance and confidence

At Big Sky Audiology, we understand the challenges vestibular problems pose to Billings and surrounding area residents. Our expert team specializes in diagnosing and treating various balance disorders, from BPPV to Ménière’s disease. We offer comprehensive care, including vestibular rehabilitation therapy, medication management, and lifestyle modifications tailored to your unique needs.

Don’t let dizziness, vertigo, or balance issues disrupt your daily life in Billings. Our state-of-the-art diagnostic tools ensure accurate diagnosis and effective treatment plans. We’re committed to guiding you through every step of your recovery journey, from initial evaluation to ongoing support and education. We work closely with your physician to ensure best diagnostic and treatment outcomes. With Big Sky Audiology, you’ll find a dedicated partner to help you restore your balance and improve your quality of life.

 

What Our Patients Are Saying

We deeply value the unwavering trust that our clients place in us and greatly appreciate their honest feedback. At Big Sky Audiology, we are committed to providing top-tier patient care, hearing aid, and audiology services. We welcome the opportunity to earn your trust through our expertise and dedication.

Very friendly, thorough, and professional staff.
I was told everything prior to my tests, even wh shows me that you respect me as a person, thank you.
Big Sky Audiology is very professional and Tracy Hayden is wonderful. She takes her time with you and make sure that you understand everything with your hearing aids.
An appointment with Brandy is always a very pleasant and helpful experience. She checks to hear any questions I might have with the new experience of hearing aids and also makes sure they are in perfect condition. Everyone on the staff at Big Sky Audiology is very pleasant and it has been a totally positive choice for me.
Thank you everyone, especially Brandy!
I was extremely satisfied with the care that I received at Big Sky Audiology. They were able to solve a problem that I have had for years.
Convenient, Easy parking, Friendly service,
This John Lyons
This a great place to get hearing aids! All the people are very nice!
Friendly, very helpful, understood my hearing difficulties. Will be back.
Great experience, knowledgeable, friendly.
A hearing test this past week with Brandi... She explained all the steps in the hearing test before she proceeded and with each test. I was again informed that was going to happen and why.. At the end of the testing, she went through a graph with me. And explained the areas that we're good, and some not as good.. All is well.I will be back in a year or 2 have my hearing tested.. A great experience!!!
Very helpful experience. 👌
I love the way you are treated. They made me feel good and explained everything I needed to know.
It was fantastic
Expert and friendly care! Clear explanation of test and best options.
We are always greeted and get taken care of.
I purchased new hearing aids and they work great. I was tested, fitted and have been in for an adjustment. All was super. Brandy and the rest of the people are great.
Great service and friendly staff! Highly recommend.
Very friendly staff. Everyone was also very knowledgeable and did their best to get my new hearing aids fast. They called my insurance so I knew for sure what was covered. I highly recommend them!
Very professional and pleasant to work with!
…can’t say enough good things about Big Sky Audiology!…Dr Hayden & her team have done an amazing job assisting my husband thru all the adjustments that come with a hearing loss. Their Expertise…& kindness… along with a good dose of humor has made all the difference! If you or your loved one is struggling to hear…don’t hesitate to check these folks out…
Very pleasant & efficient staff.
This is Nancy Wester that recently went here to get a hearing test. Was a great experience and Brandy was awesome. The kindness and patience was appreciated. I have some time to make my mind up and have questions. Thanks again Nancy Wester
Friendly staff and doctors. Great help in addressing any issues i had with my hearing aids.
Tracey Hayden is thorough, smart and kind, in providing care.
Had an amazing experience. The staff was so professional and caring. Super knowledgeable of their products. Great over all experience.
As a patient of Big Sky Audiology for over two years, I can't speak highly enough of their exceptional service. Dr. Tracy Hayden's expert hearing evaluations are thorough and informative, ensuring that I am getting the best care possible. The staff are always warm and welcoming, creating a comfortable and inviting atmosphere. Additionally, they use the most up-to-date technology, which gives me confidence in their care. I highly recommend Big Sky Audiology for anyone seeking top-notch, compassionate hearing care.
Brandy was very efficient and knowledgeable. The adjustments and everything she did to my hearing aides made a 100% improvement on my hearing now. This has changed my life considerably for the better. I'm very grateful I found Brandy as my audiologist after having disappointing outcomes with three other audiologists. Her knowledge and understanding of my condition was phenomenal. Thank you very much Brandy. Sincerely, Jim Wise
The folks at Big Sky Audiology are the best. Always helpful and knowledgeable. They follow through with everything they say they're going to do. Top notch!!!
This is Brian Roat--(Mr. Sharon)--I am the client of Big Sky Audiology. A necessary visit to another provider resulted in my hearing aids being seriously out of adjustment. Tracy put everything back correctly--thank you! I've known Tracy since she was with Rehder--she impressed me then and continues to do so--I don't believe there is anyone better with hearing issues. The staff is friendly and very helpful as well.
Feeling unsteady, dizzy and lightheaded was not fun. Kelsi Prosser Au.D. has really helped lessen these symptoms for me with vestibular treatments. She and the Staff are helpful and friendly.
Thank you
Thank you Tina fo making it r work.

Have More Questions? 

Looking for Audiology Services in Billings, Montana?

Below is a list of frequently asked questions about hearing health, hearing aids, and audiology to help you better understand the services and support offered at Big Sky Audiology. These FAQs are designed to address common concerns and curiosities, ensuring you’re well-informed about hearing loss, treatment options, and what makes our approach to audiology care, including hearing aid services, unique and effective for our patients.

What is an Audiologist?

An audiologist is a healthcare professional who specializes in evaluating, diagnosing, and treating hearing and balance disorders. At Big Sky Audiology, audiologists are doctoral-level professionals who perform evaluations and provide comprehensive care for your hearing needs. These experts can measure hearing loss, recommend appropriate treatment options, and fit hearing aids to ensure optimal performance.

What is a Hearing Instrument Specialist?

A hearing instrument specialist is a licensed professional trained to assess and treat hearing loss. On a normal day, they will administer hearing tests and perform tasks related to hearing aid fittings, including programming devices and making ear molds.

Are audiologists covered by insurance?

Most insurance plans, including Medicare, cover diagnostic evaluations at hearing centers when ordered by a physician. While Big Sky Audiology services related to diagnostic testing are typically covered, hearing aid costs may vary by insurance provider. At Big Sky Audiology, we work with various insurance providers and can help verify your coverage for both evaluations and hearing aids. We're committed to helping you understand your benefits and finding solutions that align with your hearing needs and financial situation.

What is the difference between an audiologist and an ENT?

While both professionals work with ear-related conditions, they serve different roles in your hearing journey. Audiologists specialize exclusively in hearing and balance disorders. They perform evaluations, measure hearing loss, and fit hearing aids. At Big Sky Audiology, our audiologists focus on comprehensive hearing treatment and rehabilitation.

ENTs (Otolaryngologists), on the other hand, are medical doctors who treat diseases of the ear, nose, and throat. They can perform surgery when necessary but typically partner with audiologists to address hearing needs through non-surgical solutions.

When should I see an audiologist?

You should consider visiting Big Sky Audiology if you experience difficulty understanding conversations, especially in noisy environments. Additionally, frequently asking others to repeat themselves, turning up the TV or radio volume higher than others prefer, experiencing ringing in your ears (tinnitus), or having balance issues are all important reasons to seek professional care. Early intervention is key to addressing your hearing needs and achieving your hearing goals. Our audiologists at Big Sky Audiology can perform evaluations to determine the best course of treatment.

What are the signs of hearing loss?

The signs of hearing loss often manifest in various ways throughout daily life. In social situations, you might find yourself withdrawing from conversations or avoiding social gatherings altogether due to difficulty following group discussions. Behavioral changes might include frequently saying "what?" or "huh?", reading lips or watching faces intently while others speak, and struggling to understand phone conversations.

Environmental challenges might become more apparent as well. You may have difficulty hearing doorbells or phone rings, experience trouble hearing in restaurants or crowded places, or notice you can no longer hear soft sounds like bird chirping or whispers. If you're experiencing any of these signs, it's important to schedule an appointment at Big Sky Audiology. Our experienced team can assess your hearing needs and guide you through treatment options, including helping you select and fit hearing aids that match your lifestyle and preferences.

How Long Do Hearing Aids Last?

A quality hearing aid typically lasts between five to seven years with proper care and maintenance. However, just as your hearing needs may change over time, hearing aid technology continues to advance. We regularly measure hearing loss to ensure your device continues meeting your hearing goals effectively. Many patients choose to upgrade their hearing aid sooner to take advantage of new features and improved sound processing capabilities. Regular cleaning and maintenance of your hearing aid can help extend its lifespan. At Big Sky Audiology, we provide comprehensive care instructions and regular check-ups to ensure your hearing aid continues performing optimally throughout its lifetime.

How Do I Know Which Hearing Aid is Right for Me?

Choosing the right hearing aid depends on several factors, and making an informed decision requires understanding your unique hearing needs. During your consultation at Big Sky Audiology, our experts will discuss various hearing aid styles and features available. We'll consider factors such as your daily activities, work environment, and hearing aid comfort preferences. Modern hearing aid technology offers options from basic devices to advanced models with smartphone connectivity and rechargeable batteries. Our audiologists will help you compare hearing aid models and features, ensuring you make an informed decision that perfectly aligns with your needs.

Choose Big Sky Audiology

Audiology Services

Big Sky Audiology offers personalized solutions for your hearing and balance care.

Clinic Hours:

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
I was told everything prior to my tests, even wh shows me that you respect me as a person, thank you.
Response from the owner:Thank you so much for your kind words, Vicki. We truly believe in treating every person with respect and care, and we're glad to know that was reflected in your experience. It means a lot to us that you felt informed and valued throughout the process. We're here for you anytime and we look forward to seeing you again soon!
Big Sky Audiology is very professional and Tracy Hayden is wonderful. She takes her time with you and make sure that you understand everything with your hearing aids.
Response from the owner:Thank you so much for the kind words! We're thrilled to hear you had a great experience with Dr. Hayden—she truly cares about making sure everything is clear and comfortable when it comes to hearing aids. We are so happy you are a part of the Big Sky Audiology family!
An appointment with Brandy is always a very pleasant and helpful experience. She checks to hear any questions I might have with the new experience of hearing aids and also makes sure they are in perfect condition. Everyone on the staff at Big Sky Audiology is very pleasant and it has been a totally positive choice for me.
Thank you everyone, especially Brandy!
Response from the owner:Thank you so much for the 5 star review Frances! We're thrilled to hear that your experience with us has been so positive. We pride ourselves in making sure each patient feels comfortable and supported throughout their hearing journey. We look forward to seeing you again the future!
I was extremely satisfied with the care that I received at Big Sky Audiology. They were able to solve a problem that I have had for years.
Response from the owner:Thank you for your 5 star review Rick! We're so glad we could help resolve an issue that’s been affecting you for so long. It means a lot to hear that your experience with us was so positive. We're always here if you ever need anything. :)
Response from the owner:Thanks a bunch for the 5 stars, Richard! 🙌 So glad to hear you're happy with everything! We're always here if you need anything! We look forward to serving you! 😊
Convenient, Easy parking, Friendly service,
Response from the owner:Thank you for your kind words, Ruby! We appreciate you and look forward to seeing you!
Response from the owner:Thank you for your review, Rodney! We appreciate you and your business. We look forward to seeing you again.
This John Lyons
This a great place to get hearing aids! All the people are very nice!
Response from the owner:Thank you for the review John! We are thrilled to hear you had a great experience with us! Our team is dedicated to making sure every visit is a positive one, and we are happy to know you feel this way! We are thankful you are a part of our Big Sky Family and we look forward to seeing you!
Friendly, very helpful, understood my hearing difficulties. Will be back.
Response from the owner:Thank you so much for your kind words! We're glad to hear that you felt supported and understood during your visit. It's our priority to make sure every patient feels comfortable, especially when it comes to hearing care. We look forward to seeing you again soon!
Response from the owner:Thank you so much for the 5-star review, Vincent! We're thrilled to hear that you had a great experience with us. Your support means the world, and we look forward to serving you again soon!
Response from the owner:Thanks for your 5-star review! We appreciate your support!
Response from the owner:Thanks, Jeff, for your kind review!!
Great experience, knowledgeable, friendly.
Response from the owner:Appreciate your positive feedback. Glad you found our team knowledgeable and friendly.
A hearing test this past week with Brandi... She explained all the steps in the hearing test before she proceeded and with each test. I was again informed that was going to happen and why.. At the end of the testing, she went through a graph with me. And explained the areas that we're good, and some not as good.. All is well.I will be back in a year or 2 have my hearing tested.. A great experience!!!
Response from the owner:We are so glad your experience was a positive one. That is what we strive for! See you again in the future!!
Very helpful experience. 👌
Response from the owner:Thank you for your kind words Mark! We are so thankful for awesome patients like you! We look forward to seeing you!
Response from the owner:Thank you for the 5 star review Cory! We appreciate you and the feedback!
Response from the owner:Thank you for the 5 star review Dan! We appreciated the feedback!
I love the way you are treated. They made me feel good and explained everything I needed to know.
Response from the owner:Thank you for your kind words, Curtis! It is always fun when you guys come see us! We look forward to you coming in the future!
Response from the owner:Thank you for the 5-star review Robert! We are lucky to have awesome patients like you! We look forward to serving you in the future!!
Response from the owner:Thank you for the 5-star review John! We are so blessed to have awesome patients like you! We look forward to helping you on your journey to better hearing!!
It was fantastic
Response from the owner:Rod, we appreciate you! We are so happy to have you in the Big Sky Audiology family! Thank you for your awesome review. We look forward to seeing you in the future!
Expert and friendly care! Clear explanation of test and best options.
Response from the owner:Thank you for your wonderful feedback! We're happy to hear that our staff was able to assist you! Your recommendation means a lot to us. We look forward to serving you in the future!
Response from the owner:Thank you for your 5 star review, Darlene! We are thrilled to hear that you had a great experience with us. We look forward to seeing you again soon!
We are always greeted and get taken care of.
Response from the owner:Thank you for your kind words Belinda! We appreciate you and look forward to helping you!
I purchased new hearing aids and they work great. I was tested, fitted and have been in for an adjustment. All was super. Brandy and the rest of the people are great.
Response from the owner:Robert, we are so happy your new hearing aids are working great! Our patients happiness is our #1 priority! We look forward to serving you!
Great service and friendly staff! Highly recommend.
Response from the owner:Thank you for your kind words! It is always great to see you both! We look forward to helping you in the future!
Very friendly staff. Everyone was also very knowledgeable and did their best to get my new hearing aids fast. They called my insurance so I knew for sure what was covered. I highly recommend them!
Response from the owner:Patricia ,we are so happy that you had a great experience with us! We love hearing this and can't wait to work with you moving forward!
Very professional and pleasant to work with!
Response from the owner:Thank you for your feedback Leonard! We are so happy you had a pleasant experience at our office! Our patients are our #1 priority and we look forward to seeing you again!
Response from the owner:Thank you for your awesome review, Phil! It is always great to see you! We look forward to seeing you in the future!
…can’t say enough good things about Big Sky Audiology!…Dr Hayden & her team have done an amazing job assisting my husband thru all the adjustments that come with a hearing loss. Their Expertise…& kindness… along with a good dose of humor has made all the difference! If you or your loved one is struggling to hear…don’t hesitate to check these folks out…
Response from the owner:Vicki, thank you so much for your kind words! It is always a fun time when you guys come in and visit us! We are so grateful to be on this journey with Eric, changing his life with better hearing! We look forward seeing you soon!
Response from the owner:Thank you for your 5 star review Chelsea! We look forward to seeing you again!
Very pleasant & efficient staff.
Response from the owner:Thank you Vicki! We appreciate you and look forward to seeing you again soon!
Response from the owner:Jody, thank you for your 5-star rating! We appreciate you and your support! We look forward to serving you again soon!
This is Nancy Wester that recently went here to get a hearing test. Was a great experience and Brandy was awesome. The kindness and patience was appreciated. I have some time to make my mind up and have questions. Thanks again Nancy Wester
Response from the owner:thank you for your kind words, Nancy. We are excited to hear that you had a great experience with us. We think Brandy is pretty awesome too! Your kind words about our team and service are appreciated! We look forward to seeing you again soon!
Friendly staff and doctors. Great help in addressing any issues i had with my hearing aids.
Response from the owner:Thank you for your great review Scott! We're happy to hear that our team has provided you with excellent service and support. Your kind words motivate us to keep delivering the best care for our patients. We look forward to continuing to serve you!
Response from the owner:Thank you for your 5 star review Lynette! We always look forward to seeing you!
Tracey Hayden is thorough, smart and kind, in providing care.
Response from the owner:Thank you for your kind words, Barry! We're thrilled to hear you had a pleasant visit and found Dr. Hayden's advice helpful. Your satisfaction is our priority, and we look forward to serving you again!
Had an amazing experience. The staff was so professional and caring. Super knowledgeable of their products. Great over all experience.
Response from the owner:Thank you Allen for your review! We appreciate you and we look forward to seeing you again.
Response from the owner:Thank you for your 5 star review Lynne! We look forward to seeing you again!
As a patient of Big Sky Audiology for over two years, I can't speak highly enough of their exceptional service. Dr. Tracy Hayden's expert hearing evaluations are thorough and informative, ensuring that I am getting the best care possible. The staff are always warm and welcoming, creating a comfortable and inviting atmosphere. Additionally, they use the most up-to-date technology, which gives me confidence in their care. I highly recommend Big Sky Audiology for anyone seeking top-notch, compassionate hearing care.
Response from the owner:Thank you for your kind words, Brian! We are thrilled to hear that you had a positive experience at Big Sky Audiology. We strive to provide exceptional professionalism and care to all of our patients. Tina and Dr. Tracy Hayden are dedicated to ensuring that each patient feels valued and receives personalized care. We appreciate your recommendation and look forward to serving you and others in the future.
Brandy was very efficient and knowledgeable. The adjustments and everything she did to my hearing aides made a 100% improvement on my hearing now. This has changed my life considerably for the better. I'm very grateful I found Brandy as my audiologist after having disappointing outcomes with three other audiologists. Her knowledge and understanding of my condition was phenomenal. Thank you very much Brandy. Sincerely, Jim Wise
Response from the owner:Jim, thank you so much for the kind words! Our provider Brandy is a rock star and we are delighted that she was able to improve your hearing aids! Your happiness is our #1 goal! We look forward to seeing you in the future!
The folks at Big Sky Audiology are the best. Always helpful and knowledgeable. They follow through with everything they say they're going to do. Top notch!!!
Response from the owner:Thank you for your fantastic review, Matthew! We're thrilled to hear that our team at Big Sky Audiology has provided you with excellent service and support. Your kind words motivate us to keep delivering the best for our patients. We look forward to continuing to serve you!
This is Brian Roat--(Mr. Sharon)--I am the client of Big Sky Audiology. A necessary visit to another provider resulted in my hearing aids being seriously out of adjustment. Tracy put everything back correctly--thank you! I've known Tracy since she was with Rehder--she impressed me then and continues to do so--I don't believe there is anyone better with hearing issues. The staff is friendly and very helpful as well.
Response from the owner:Thank you, Brian & Sharon, for your positive review! We are glad to hear that Tracy was able to fix the issues with your hearing aids and that you have had a great experience with her. It's also wonderful to know that the staff at Big Sky Audiology is friendly and helpful. We appreciate your continued trust in Tracy and our team for your hearing needs.
Feeling unsteady, dizzy and lightheaded was not fun. Kelsi Prosser Au.D. has really helped lessen these symptoms for me with vestibular treatments. She and the Staff are helpful and friendly.
Thank you
Response from the owner:Thank you for the review, Deb! We are delighted that Dr. Prosser was able to help you with your symptoms of unsteadiness and dizziness. Helping amazing patients like you is our favorite thing to do!
Thank you Tina fo making it r work.
Response from the owner:Thank you Erik for the review! We are happy to hear that Tina was able to help you! We look forward to seeing you again!
Response from the owner:Thank you for your wonderful 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again soon.
Dr. Hayden and staff are awesome to work with. They have been taking care of all of my hearing loss needs for over 6 years.
I have used other hearing aid facilities in Billings but have not measured up Big Sky Audiology. They are prompt, courteous and professional.
Response from the owner:Thank you for your kind words, David! We appreciate your business and look forward to taking care of you for years to come!
Pleasant visit and good advice on choice of hearing aids.
Response from the owner:Thank you for your kind words, Janice! We're thrilled to hear you had a pleasant visit and found our advice helpful. Your satisfaction is our priority, and we look forward to serving you again!
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