At Big Sky Audiology, we’re passionate about helping you rediscover the sounds of life. Our team of experienced hearing health providers in Billings, Montana, combines cutting-edge technology with personalized care to address your unique hearing needs. Whether you’re struggling with hearing loss or simply want to maintain your auditory and cognitive health, we’re here to guide you every step of the way. From a comprehensive hearing evaluation to custom hearing aid fittings, we offer a full range of services designed to enhance your hearing and improve your quality of life.

Personalized Hearing Evaluation

Tailored Assessments for Accurate Diagnosis

Our personalized hearing test and hearing aid evaluations are designed to provide you with an accurate understanding of your hearing health. We begin with a detailed consultation to discuss your hearing concerns, followed by a series of audiological tests.

These tests include pure-tone audiometry, speech audiometry, and, when necessary, advanced tests like Auditory Brainstem Response (ABR). Each evaluation is conducted using state-of-the-art equipment to ensure precise results.

After the evaluation, our audiologists will explain the findings and recommend the best course of action. Whether you need hearing aids or other treatment options, we ensure that every step is tailored to your specific needs, providing you with the highest level of care and expertise.

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Advanced Hearing Solutions

Customized Treatments for Optimal Hearing

At Big Sky Audiology, we offer state of the art advanced hearing solutions that are customized to your hearing profile.

Additionally, we offer follow-up appointments to fine-tuning your hearing aids and provide support and resources to help you manage the anxiety that can come with hearing loss.

From fittings to counseling, our team is dedicated to making sure you get the most out of your hearing aids over the course of your hearing health journey.

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Take control of your hearing health today

Schedule a consultation with Big Sky Audiology and experience personalized care from our expert audiologists. Whether you need a hearing test, hearing aids, or ear care, we’re here to help you hear your best.

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Balance & Vestibular Treatment

Regain balance and confidence

At Big Sky Audiology, we understand the challenges vestibular problems pose to Billings residents. Our expert team specializes in diagnosing and treating various balance disorders, from BPPV to Ménière’s disease. We offer comprehensive care, including vestibular rehabilitation therapy, medication management, and lifestyle modifications tailored to your unique needs.

Don’t let dizziness, vertigo, or balance issues disrupt your daily life in Billings. Our state-of-the-art diagnostic tools ensure accurate diagnosis and effective treatment plans. We’re committed to guiding you through every step of your recovery journey, from initial evaluation to ongoing support and education. With Big Sky Audiology, you’ll find a dedicated partner to help you restore your balance and improve your quality of life.

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What Our Patients Are Saying

We deeply value the unwavering trust that our clients place in us and greatly appreciate their honest feedback. At Big Sky Audiology, we are committed to providing top-tier patient care, hearing aid, and audiology services. We welcome the opportunity to earn your trust through our expertise and dedication.

5.0

Julie G.

Friendly professional service.

Jennifer H.

From the moment I opened the door and walked in to the final review of my testing, the atmosphere and customer service and interactions were inviting, engaging, and client focused.I felt calm and relaxed in what could be an intimidating and unknown situation for many people.Professional. Supportive- not on the clock or rushed- I would recommend Big Sky Audiology to anyone with hearing/ear needs. Very timely with results being sent to provider in less than 24hours. Well done!!

Cory B.

Fantastic staff and professionals - the communication is awesome and they have a real passion for hearing health

Chuck D.

Awesome Audiology office with great employees, and the office is spotless. The employees are very efficient at what they do and they make you feel important and care about your needs. Just think if I had been able to hear I would never have known about them!

Sharlene L.

jennifer G.

The Dr was very polite and gave me lots of information on my issues. Helped me pick out the hearing aids that would help me the best for my problem. I definitely recommend them.

Cynthia J.

The Big Sky team is amazing. Excellent and professional care is always present.Can’t hear well?GO! TO! BIGSKY!

Sean W.

Brandy has been awesome to work with. She has been very helpful with solving my needs.

Todd B

Very clean location with nice and polite staff. Was easy to get in and tested. They were clear on what was going on with my hearing with options.

Gary S.

Unbelievable new location and it is absolutely amazing. So proud. The same amazing doctor, Dr Hayden. Same with the fantastic front office gals Tina and Paxton, you must stop in and hi!

Kathleen D.

Staff were welcoming and efficient. Brandy was very knowledgeable and understanding of my concerns. Very happy I choose Big Sky Adiology.

Jason K.

Very knowledgeable and helpful. Definitely not a pushy sales gimmick, they actually want to help!

Jacque G.

Absolutely amazing place to go for hearing issues! Friendly front desk staff, amazing techs! Could not be happier! The doctor is amazing!

Nancy C.

Dr Hayden and staff are professional, welcoming and patient. I am grateful for this experience.

Amber H.

Everyone who works here is absolutely amazing, they are professional and personable. Dr. Hayden answers questions thoroughly and doesn’t rush. Dr. Hayden and the staff have helped me make informed decisions on how to handle my hearing loss. I will go no where else when it comes to the care I need for my hearing needs.

Cherryl K.

I just love coming to see Dr. Haden and her staff. There so friendly and helpful. Treat you more like family then a patient.

Betti H.

Very good experience. Welcoming place.

Roxie Z.

From checking in to checking out my experience was beyond wonderful. So friendly and caring. They actually cared about me and my needs. I don’t remember everyone’s names but I’d give them a 10-10

Sandy O.

My experience here at Big Sky Audioligy is very positive! A great bunch of friendly, caring, dedicated gals and I am very grateful for themand the way they treat you. I highly recommend them to anyone with hearing losses. Go see them, they will treat you with.compassion and a very caring way

Fred H.

The staff is friendly and fun, Dr Haden is the best always goes the extra mile to explains things.I would highly recommend them.

Marylin L.

Bill S.

Absolutely amazing staff to work with.

Florian S.

Duane T.

The staff at Big Sky Audiology Clinic are amazingly friendly and professional every time I am in their office. Brandy helped me out with some issues with my hearing aids to a point where, most of the time, I don’t even realize I am wearing them.I would highly recommend this firm for your hearing needs.

E C.

Very professional and friendly

Doug G.

They are very helpful and personal. I would recommend them to anyone who has hearing concerns

Jim S.

My audiology exam by Brandi was very pleasant , professional and informative. She explained my diagnosis and treatment options thoroughly and patiently. Thank you.

Kym J.

Fred L.

Great experience, knowledgeable, friendly.

David B. R.

Dr. Hayden and staff are awesome to work with. They have been taking care of all of my hearing loss needs for over 6 years.I have used other hearing aid facilities in Billings but have not measured up Big Sky Audiology. They are prompt, courteous and professional.

Kheely K.

We are from Illinois and had an issue with my grandpa's hearing aids. The staff here is amazing and helped us with everything!!! Thank you all so much!

Jerry N.

Gina M.

Very knowledgeable and professional.

Robert W.

Loretta H.

Everything about my experience was positive!

Lucia M.

Steve W.

First time in for hearing test and I was very comfortable and they were very professional. My specialist new the product very well and answered all my questions. Looking forward to working with them in the future to upgrade my hearing. I highly recommend them. Five plus stars!

Brett & Stef K.

Outstanding attention to detail and highly skilled professionals.

Stan E.

The staff is very professional, my first time there. Brandy is a great asset to the team. I really enjoyed my first visit. Thank you all for the great service you all provide.

Aaron A.

Courtney H.

Having a hearing test when you already know your hearing isn’t good is stressful. I was so afraid I would go through the hearing test and leave with knowledge of hearing loss and no solutions.This was absolutely not the case with Tracey and her team! It was a relaxing a calm environment for the minute I stepped in the door. Tracy took her time to be patient as I navigated through the test with increasing anxiety and anxiety and was so compassionate and genuine as she explains my specific hearing loss and my solutions. She was more than affordable as well! This was my best experience yet and I wouldn’t not hesitate to tell everyone how amazing she is! She made a huge difference in my daily life and I was adequately educated and felt confident and hopeful after my visit with her

Rebecca F.

All of you made my 97 year old mother with dementia feel very comfortable.. thank you

Mitch G.

The staff at Big Sky Audiology, are friendly, knowledgeable, very professional, efficient, and really pay attention to their patients in a very special way.

Tony B.

I'd like to offer a review, but I don't want my profile picture and/or link to my profile accessible. Dr. Hayden is great.

Pennie M.

Rocky K.

Dr. Tracy Hayden, Tina, and the office staff are amazing! They care about you as a person. They are top notch in their profession! I love my Starkey hearing aid with Bluetooth technology, the best hearing aid ever. I've been wearing hearing aid since I was 7 years old.

Kathy R.

I would highly recommend going to Big Sky Audiology to get your hearing tested. The receptionist was very helpful and Brandy Dillion was very good at explaining everything about what was going on for the hearing test and results.

Marci R.

Both of my parents are patients of Dr. Hayden. We couldn't be more pleased with the care of all! Truly the best!

Cassie I

Professional, courteous, knowledgeable, best in class service. Wouldn't dream of, nor need to, look elsewhere. It's all here! Didn't realize what sub-par service I was getting until I came here. 1 visit is all it takes. It's reassuring to know that my balance problem may be solved after 5 years, and all the staff are knowledgeable and ready to step up to help and assist the patient.GI

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Have More Questions?

Looking for Audiology Services in Billings, Montana?

Below is a list of frequently asked questions about hearing health, hearing aids, and audiology to help you better understand the services and support offered at Big Sky Audiology. These FAQs are designed to address common concerns and curiosities, ensuring you’re well-informed about hearing loss, treatment options, and what makes our approach to audiology care, including hearing aid services, unique and effective for our patients.

What is an Audiologist?

An audiologist is a healthcare professional who specializes in evaluating, diagnosing, and treating hearing and balance disorders. At Billings Clinic Audiology practices like Big Sky Audiology, audiologists are doctoral-level professionals who perform evaluations and provide comprehensive care for your hearing needs. These experts can measure hearing loss, recommend appropriate treatment options, and fit hearing aids to ensure optimal performance.

What is a Hearing Instrument Specialist?

A hearing instrument specialist is a licensed professional trained to assess and treat hearing loss. On a normal day, they will administer hearing tests and perform tasks related to hearing aid fittings, including programming devices and making ear molds.

Are audiologists covered by insurance?

Most insurance plans, including Medicare, cover diagnostic evaluations at hearing centers when ordered by a physician. While Billings Clinic Audiology services related to diagnostic testing are typically covered, hearing aid costs may vary by insurance provider. At Big Sky Audiology, we work with various insurance providers and can help verify your coverage for both evaluations and hearing aids. We're committed to helping you understand your benefits and finding solutions that align with your hearing needs and financial situation.

What is the difference between an audiologist and an ENT?

While both professionals work with ear-related conditions, they serve different roles in your hearing journey. Audiologists specialize exclusively in hearing and balance disorders. They perform evaluations, measure hearing loss, and fit hearing aids. At Billings Clinic Audiology, our audiologists focus on comprehensive hearing treatment and rehabilitation.

ENTs (Otolaryngologists), on the other hand, are medical doctors who treat diseases of the ear, nose, and throat. They can perform surgery when necessary but typically partner with audiologists to address hearing needs through non-surgical solutions.

When should I see an audiologist?

You should consider visiting Billings Clinic Audiology if you experience difficulty understanding conversations, especially in noisy environments. Additionally, frequently asking others to repeat themselves, turning up the TV or radio volume higher than others prefer, experiencing ringing in your ears (tinnitus), or having balance issues are all important reasons to seek professional care. Early intervention is key to addressing your hearing needs and achieving your hearing goals. Our audiologists at Big Sky Audiology can perform evaluations to determine the best course of treatment.

What are the signs of hearing loss?

The signs of hearing loss often manifest in various ways throughout daily life. In social situations, you might find yourself withdrawing from conversations or avoiding social gatherings altogether due to difficulty following group discussions. Behavioral changes might include frequently saying "what?" or "huh?", reading lips or watching faces intently while others speak, and struggling to understand phone conversations.

Environmental challenges might become more apparent as well. You may have difficulty hearing doorbells or phone rings, experience trouble hearing in restaurants or crowded places, or notice you can no longer hear soft sounds like bird chirping or whispers. If you're experiencing any of these signs, it's important to schedule an appointment at Big Sky Audiology. Our experienced team can assess your hearing needs and guide you through treatment options, including helping you select and fit hearing aids that match your lifestyle and preferences.

How Long Do Hearing Aids Last?

A quality hearing aid typically lasts between five to seven years with proper care and maintenance. However, just as your hearing needs may change over time, hearing aid technology continues to advance. We regularly measure hearing loss to ensure your device continues meeting your hearing goals effectively. Many patients choose to upgrade their hearing aid sooner to take advantage of new features and improved sound processing capabilities. Regular cleaning and maintenance of your hearing aid can help extend its lifespan. At Big Sky Audiology, we provide comprehensive care instructions and regular check-ups to ensure your hearing aid continues performing optimally throughout its lifetime.

How Do I Know Which Hearing Aid is Right for Me?

Choosing the right hearing aid depends on several factors, and making an informed decision requires understanding your unique hearing needs. During your consultation at Billings Clinic Audiology, our experts will discuss various hearing aid styles and features available. We'll consider factors such as your daily activities, work environment, and hearing aid comfort preferences. Modern hearing aid technology offers options from basic devices to advanced models with smartphone connectivity and rechargeable batteries. Our audiologists will help you compare hearing aid models and features, ensuring you make an informed decision that perfectly aligns with your needs.

An audiologist is a healthcare professional specializing in diagnosing, managing, and treating hearing and balance disorders in individuals of all ages. They conduct hearing tests, prescribe hearing aids, and provide rehabilitation services for better hearing.

You should see an audiologist if you experience hearing loss, ringing in your ears (tinnitus), balance issues, or are regularly exposed to loud noises. It's also wise to visit if you have difficulty understanding speech or find that sounds are muffled. Regular hearing care check-ups are essential for maintaining optimal hearing health.

Audiologists assess the degree and type of hearing loss through tests and recommend appropriate interventions, such as hearing aids, cochlear implants, or other assistive devices. They also provide counseling and strategies for managing hearing loss, all aimed at improving your hearing care experience.

Common signs include difficulty hearing conversations, frequently asking people to repeat themselves, needing to turn up the volume on devices, and struggling to hear in noisy environments. If you notice these signs, seeking professional hearing care is crucial for better hearing outcomes.

If you believe you may need a hearing aid and need to find the best audiologist in Billings, Montana, look for licensed professionals with positive patient reviews, experience in the field, and a comprehensive range of hearing services. Personal recommendations and consultations can also help in making an informed choice about your hearing care provider.

An audiologist focuses on non-medical hearing and balance issues, providing hearing aids and therapy as part of their hearing care services. An ENT (Ear, Nose, and Throat doctor) is a medical doctor who can treat medical conditions related to the ear, perform surgeries, and manage complex ear disorders.

Audiologists provide hearing tests, fit and adjust hearing aids, manage tinnitus, offer auditory training, and provide counseling for hearing loss. They also assess balance disorders and can recommend cochlear implants if necessary. These comprehensive hearing care services are designed to improve your overall hearing health.

Coverage varies by insurance provider and plan. Many insurance plans cover diagnostic audiology services, but hearing aids and related hearing care services may not be fully covered. It's important to check with your insurance provider to understand your coverage for hearing services.

An audiologist should have a Doctor of Audiology (Au.D.) degree, be licensed in their state, and ideally hold certifications from professional organizations like the American Speech-Language-Hearing Association (ASHA). These qualifications ensure they can provide the highest quality hearing care.

Adults should have their hearing checked every 3-5 years or more frequently if they have existing hearing issues or are at risk. Those with hearing aids should visit annually for adjustments and maintenance. Regular check-ups are an essential part of ongoing hearing care to ensure better hearing over time.