Privacy Policy

PRIVACY NOTICE

Last updated January 05, 2023
 
This privacy notice for Big Sky Audiology LLC (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
  • Visit our website at bigskyaudiology.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at in**@bi*************.com.
 

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
 
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Big Sky Audiology LLC and the Services, the choices you make, and the products and features you use. Click here to learn more.
 
Do we process any sensitive personal information? We do not process sensitive personal information.
 
Do we receive any information from third parties? We do not receive any information from third parties.
 
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
 
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.
 
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
 
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
 
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
 
Want to learn more about what Big Sky Audiology LLC does with any information we collect? Click here to review the notice in full.
 

TABLE OF CONTENTS

 

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
 
In Short: We collect personal information that you provide to us.
 
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
 
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
Sensitive Information. We do not process sensitive information.
 
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
 

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
 
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
In Short: We may share information in specific situations described in this section and/or with the following third parties.
 
We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.
 
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
 

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.
 
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at 406-656-2003.
 

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
 
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
 
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
 
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
 

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
 

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
 
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
 
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
 

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
 
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
 

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at in**@bi*************.com or by post to:
 
Big Sky Audiology LLC
United States
 

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.
Joseph J. Haubrich
Joseph J. Haubrich
1737138293
Very nice people. I am glad I choose these people to get my hearing aids. I would highly recommend them.
Kim Wright
Kim Wright
1737062339
Staff is very nice and helpful. They took great care of my mom!
Kerri Tallerico
Kerri Tallerico
1736964489
We have always great, friendly service. Everyone there is very knowledgeable.
Bruce Green
Bruce Green
1736281302
Knowledgeable and very accommodating staff there. I am well pleased with my hearing aids, as i hear a lot better now than before i received them.
Belinda Cavanaugh
Belinda Cavanaugh
1735841697
We are always greeted and get taken care of.
Jennifer Steglich
Jennifer Steglich
1735483871
I would recommend Big Sky Audiology to all my family and friends. They are prompt, professional, kind and thorough. They actually care about their customers and it shows.
Mike & Diana Foster
Mike & Diana Foster
1735323887
Great experience. I've had hearing loss and exams for many years. Learned more from this exam than any other. Quite a knowledgeable group. Thank you!
Lacey Cadwalader
Lacey Cadwalader
1735149980
Took my 6 year old daughter there for a hearing test, they were very nice and thorough. Made my daughter very comfortable. Highly recommend!
Johnnie
Johnnie
1734709912
From 1st step in the door, staff were amazing. Brandy completed most thorough testing & explained results & then recommended best product for hearing ranges. Coordinated with our insurance on the spot for max coverage. Absolutely best service we've received - put the other places to shame.
Julie Guffey
Julie Guffey
1733869685
Friendly professional service.
Jennifer Hull
Jennifer Hull
1733777347
From the moment I opened the door and walked in to the final review of my testing, the atmosphere and customer service and interactions were inviting, engaging, and client focused.I felt calm and relaxed in what could be an intimidating and unknown situation for many people.Professional. Supportive- not on the clock or rushed- I would recommend Big Sky Audiology to anyone with hearing/ear needs. Very timely with results being sent to provider in less than 24hours. Well done!!
Cory Bruce
Cory Bruce
1733503501
Fantastic staff and professionals - the communication is awesome and they have a real passion for hearing health
Chuck Dickerson
Chuck Dickerson
1732052726
Awesome Audiology office with great employees, and the office is spotless. The employees are very efficient at what they do and they make you feel important and care about your needs. Just think if I had been able to hear I would never have known about them!
jennifer guptill
jennifer guptill
1731802882
The Dr was very polite and gave me lots of information on my issues. Helped me pick out the hearing aids that would help me the best for my problem. I definitely recommend them.
Cynthia Johnson
Cynthia Johnson
1731624946
The Big Sky team is amazing. Excellent and professional care is always present.Can’t hear well?GO! TO! BIGSKY!
Sean Waters
Sean Waters
1731517244
Brandy has been awesome to work with. She has been very helpful with solving my needs.
Todd B
Todd B
1731003838
Very clean location with nice and polite staff. Was easy to get in and tested. They were clear on what was going on with my hearing with options.
Gary Swisse
Gary Swisse
1729872980
Unbelievable new location and it is absolutely amazing. So proud. The same amazing doctor, Dr Hayden. Same with the fantastic front office gals Tina and Paxton, you must stop in and hi!
Kathleen DeFrate
Kathleen DeFrate
1729786710
Staff were welcoming and efficient. Brandy was very knowledgeable and understanding of my concerns. Very happy I choose Big Sky Adiology.
Jason Krum
Jason Krum
1729099729
Very knowledgeable and helpful. Definitely not a pushy sales gimmick, they actually want to help!
Jacque Garcia
Jacque Garcia
1727974020
Absolutely amazing place to go for hearing issues! Friendly front desk staff, amazing techs! Could not be happier! The doctor is amazing!
Nancy Cook
Nancy Cook
1727825490
Dr Hayden and staff are professional, welcoming and patient. I am grateful for this experience.
Amber Hermance
Amber Hermance
1727365272
Everyone who works here is absolutely amazing, they are professional and personable. Dr. Hayden answers questions thoroughly and doesn’t rush. Dr. Hayden and the staff have helped me make informed decisions on how to handle my hearing loss. I will go no where else when it comes to the care I need for my hearing needs.
Cherryl Kramer
Cherryl Kramer
1727284362
I just love coming to see Dr. Haden and her staff. There so friendly and helpful. Treat you more like family then a patient.
Betti Hinrichs
Betti Hinrichs
1727191959
Very good experience. Welcoming place.
Roxie Zeiler
Roxie Zeiler
1726588571
From checking in to checking out my experience was beyond wonderful. So friendly and caring. They actually cared about me and my needs. I don’t remember everyone’s names but I’d give them a 10-10
Sandy Olson
Sandy Olson
1726073775
My experience here at Big Sky Audioligy is very positive! A great bunch of friendly, caring, dedicated gals and I am very grateful for themand the way they treat you. I highly recommend them to anyone with hearing losses. Go see them, they will treat you with.compassion and a very caring way
Fred Holland
Fred Holland
1725919779
The staff is friendly and fun, Dr Haden is the best always goes the extra mile to explains things.I would highly recommend them.
Marylin Lingle
Marylin Lingle
1725505509
Bill Skidmore
Bill Skidmore
1725483147
Absolutely amazing staff to work with.
Florian Sherman
Florian Sherman
1724961610
Duane Tuhy
Duane Tuhy
1724198131
The staff at Big Sky Audiology Clinic are amazingly friendly and professional every time I am in their office. Brandy helped me out with some issues with my hearing aids to a point where, most of the time, I don’t even realize I am wearing them.I would highly recommend this firm for your hearing needs.
E Carter
E Carter
1723741588
Very professional and friendly
Doug Goodheart
Doug Goodheart
1723738691
They are very helpful and personal. I would recommend them to anyone who has hearing concerns
Jim Swain
Jim Swain
1722959324
My audiology exam by Brandi was very pleasant , professional and informative. She explained my diagnosis and treatment options thoroughly and patiently. Thank you.
Kym Jensen
Kym Jensen
1722542502
Fred Love
Fred Love
1722539102
Great experience, knowledgeable, friendly.
David B. Richardson
David B. Richardson
1722336158
Dr. Hayden and staff are awesome to work with. They have been taking care of all of my hearing loss needs for over 6 years.I have used other hearing aid facilities in Billings but have not measured up Big Sky Audiology. They are prompt, courteous and professional.
Kheely Knisley
Kheely Knisley
1721254704
We are from Illinois and had an issue with my grandpa's hearing aids. The staff here is amazing and helped us with everything!!! Thank you all so much!
Jerry Narancich
Jerry Narancich
1720806242
Gina Morasse
Gina Morasse
1720781455
Very knowledgeable and professional.
Loretta Howard
Loretta Howard
1718951179
Everything about my experience was positive!
Lucia Martinez
Lucia Martinez
1718914928
Steve Wilkins
Steve Wilkins
1717644801
First time in for hearing test and I was very comfortable and they were very professional. My specialist new the product very well and answered all my questions. Looking forward to working with them in the future to upgrade my hearing. I highly recommend them. Five plus stars!
Brett & Stef Kingery
Brett & Stef Kingery
1716333331
Outstanding attention to detail and highly skilled professionals.
Stan Edwards
Stan Edwards
1716321805
The staff is very professional, my first time there. Brandy is a great asset to the team. I really enjoyed my first visit. Thank you all for the great service you all provide.
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