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Call 406-656-2003 for SoundGear fittings.

Privacy Policy

PRIVACY NOTICE

Last updated January 05, 2023
 
This privacy notice for Big Sky Audiology LLC (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
  • Visit our website at bigskyaudiology.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@bigskyaudiology.com.
 

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
 
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Big Sky Audiology LLC and the Services, the choices you make, and the products and features you use. Click here to learn more.
 
Do we process any sensitive personal information? We do not process sensitive personal information.
 
Do we receive any information from third parties? We do not receive any information from third parties.
 
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
 
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.
 
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
 
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
 
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
 
Want to learn more about what Big Sky Audiology LLC does with any information we collect? Click here to review the notice in full.
 

TABLE OF CONTENTS

 

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
 
In Short: We collect personal information that you provide to us.
 
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
 
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
Sensitive Information. We do not process sensitive information.
 
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
 

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
 
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
In Short: We may share information in specific situations described in this section and/or with the following third parties.
 
We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.
 
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
 

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.
 
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at 406-656-2003.
 

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
 
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
 
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
 
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
 

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
 

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
 
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
 
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
 

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
 
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
 

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@bigskyaudiology.com or by post to:
 
Big Sky Audiology LLC
United States
 

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.
Was very happy with everything and great ladies to work with...
Can hear again, thank you
Response from the owner:Thank you for the 5-star review! ⭐️ We’re so glad to hear you’re hearing again—that’s exactly what we love to help our patients achieve. Thank you for trusting our team with your hearing care! 👂😊We look forward to seeing you again!
Very professional and kind!
Response from the owner:Thank you for the 5-star review! ⭐️ We truly appreciate your kind words. Our team works hard to provide professional, compassionate care, and it means a lot to hear that reflected in your experience. Thank you for choosing us!
Dr Dillon is very knowledgeable and helpful with hearing aid options.
Response from the owner:Thank you for the kind review, Garry! We’re so glad you had a great experience with our Hearing Instrument Specialist, Brandy. She truly cares about helping patients find the best hearing aid options for their needs. We appreciate you taking the time to share your experience! ⭐⭐⭐⭐⭐
Response from the owner:Elaine, Thank you so much for the 5-stars!⭐We appreciate you and your support! We look forward to seeing you again in the future! 😄
Response from the owner:Thank you so much for the ⭐⭐⭐⭐⭐! We’re thrilled you had a great experience—your support truly makes our day. We look forward to seeing you again soon! 😄
Beautiful space, friendly front office area. The exam was thorough and as a new patient, I felt the doctor took her time and explained my options. I would absolutely recommend the office.
Response from the owner:Thank you for your kind words, Robin! We’re so glad you enjoyed the space and felt welcomed by our front office team. Taking the time to provide a thorough exam and clearly explain your options is so important to us, especially for new patients. We truly appreciate the recommendation and look forward to being here whenever you need us!
Response from the owner:Thanks so much for the 5 stars, Ron! We really appreciate you taking the time to leave us a review — it means a lot to our team. We're so glad you are part of our Big Sky Audiology family and we look forward to seeing you again!
Response from the owner:Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback. Providing high-quality care and a great experience is always our goal, and we look forward to serving you again.
Good people, polite staff, and always available whenever we need help. Tina was amazing outfitting my 101 year old Momma with new hearing aids, and they are working wonderfully. The new location is beautiful and easy to park.
Thanks again for all the years you have been helping the hard of hearing folks!❤️🤗
Response from the owner:Thank you so much for the 5 stars, Alex! It was truly an honor to help your mom with her new hearing aids — I’m so glad they’re working wonderfully for her! ❤️ We also appreciate your kind words about our team and new location. Thank you for trusting us all these years! 🤗
Great experience. Super friendly staff. Beautiful office. Flexible scheduling
Response from the owner:Thank you so much for the wonderful review and the 5 stars! ⭐⭐⭐⭐⭐ We’re so glad you had a great experience with our friendly team and enjoyed our office space. We know life gets busy, so we’re happy our flexible scheduling made things easier for you. We truly appreciate you taking the time to share your experience!
Very thorough--perhaps the most detailed hearing exam I've ever had. Good explanations, very pleasant, and on time.
Response from the owner:Thank you so much for the ⭐⭐⭐⭐⭐! We’re glad you found the exam thorough and the explanations clear. Providing detailed, on-time, and pleasant care is always our goal. We appreciate you choosing Big Sky Audiology! We look forward to seeing you soon!
Very professional and relaxing environment.
Response from the owner:Thank you for the awesome review, Mike! We’re so glad you found our office professional and relaxing—that’s exactly the experience we strive to create. We truly appreciate you and you choosing Big Sky Audiology!
Response from the owner:⭐️⭐️⭐️⭐️⭐️ Thank you, Robert! We really appreciate the 5 stars and are so glad you had a great experience. Your support means a lot to us, and we look forward to seeing you again soon! 😄
Staff are very friendly and informative
Response from the owner:Thank you for the 5-star review! We’re so glad to hear you found our staff friendly and informative. We appreciate your feedback and look forward to helping you again!
Tina is great to work with, addressed all of my concerns and help me navigate my new hearing aides.
Response from the owner:Thank you so much for the kind words! We are so glad Tina could help address your concerns and make the transition to your new hearing aids easier. It is a pleasure working with you—please don’t hesitate to reach out if you ever need anything! 😊
Response from the owner:⭐️⭐️⭐️⭐️⭐️ Thanks a bunch for the 5 stars! We’re thrilled you had a great experience—your support truly makes our day. We look forward to seeing you both again! 😄
Response from the owner:Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback. Providing high-quality care and a great experience is always our goal, and we look forward to serving you again.
Great Staff, lots of fun to work with..
Response from the owner:Thanks so much for the 5 stars, Kevin! ⭐ We’re really glad you had fun with our team—we enjoyed working with you too! 😊We look forward to serving you!
Very kind people to work with, the clinic was very nice with new hearing equipment for evaluating.
Dr. Hayden is very patient, kind and clearly explains your results with you. Chris
Response from the owner:Thank you so much, Chris, for the kind words! We’re glad you had a positive experience and that you felt comfortable in our clinic. Dr. Hayden truly enjoys taking the time to explain results and make sure everything is clear. We appreciate you trusting us with your hearing care and look forward to seeing you again! 😊
Excellent! Staff was very friendly and professional.
Response from the owner:Excellent reviews make our day! We’re so glad you felt welcomed by our friendly, professional team, that is our #1 goal! Thanks for taking the time to share your experience—we truly appreciate you!
Response from the owner:Thanks so much for the 5 stars, Blake! ⭐⭐⭐⭐⭐ Your support truly means a lot! We look forward to seeing you!
Response from the owner:Thanks a ton for the 5 stars, Pat! ⭐⭐⭐⭐⭐ We love seeing that kind of feedback and are so glad you had a great experience with us. Your support truly means a lot!
Very prompt ,well organized professional facility
Response from the owner:Thank you for your kind words! We’re glad you found our office prompt, well organized, and professional. We truly appreciate your feedback and look forward to seeing you again.
Response from the owner:Thanks so much for the 5 stars, Roger! ⭐ We’re thrilled you had a great experience with us. It means a lot, and we appreciate you taking the time to share the love! We look forward to seeing you again soon. 😊
I worked with Dr. Prosser and she was excellent. Gave me all the information I needed and provided information. I didn’t know I needed. Would highly recommend.
Response from the owner:Thank you so much for your kind review! We’re thrilled to hear you had such a great experience with Dr. Prosser. She truly enjoys making sure patients feel informed and confident about their care. We appreciate your recommendation and look forward to seeing you again!
Response from the owner:Thank you for the 5 stars, Patti! We appreciate you and look forward to serving you!
I would recommend Big Sky Audiology too everyone.
Response from the owner:Thank you so much, Mary! We really appreciate your recommendation and your support. It means a lot to our team, and we’re always happy to help whenever you need us at Big Sky Audiology. 😊
Very helpful and friendly. They did a great job! Very knowledgeable and comfortable atmosphere. Highly recommend!
Response from the owner:Thank you so much for the kind review! We’re thrilled to hear you found our team helpful, friendly, and knowledgeable, and that you felt comfortable during your visit. Creating a welcoming atmosphere and providing great care is always our goal. We truly appreciate the recommendation! ⭐⭐⭐⭐⭐
Response from the owner:Thank you for the 5 stars, Aaron! We appreciate you and your business. We look forward to seeing you!
Response from the owner:Thank you so much for the awesome review, Dan! We look forward to seeing you!
Response from the owner:Thank you for the 5 star review, Justin! We appreciate you!
Thanks for the great service and excellent attention to detail. Also, follow-up treatment was very much appreciated. The devices were a bit pricey, but appear so far to be working better than my previous hearing aides.
Thanks!
Response from the owner:Thank you so much for the 5-star rating! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re grateful for the opportunity to care for your hearing needs. We look forward to seeing you again!
Excellent service, highly recommend. Will definitely use again as needed.
Thank you
Response from the owner:Thank you so much for the kind words and 5-star review! We’re glad you had an excellent experience and truly appreciate the recommendation. We look forward to helping you again whenever you need us.
Response from the owner:Thank you so much Barbara, that means a lot to us!
Response from the owner:Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support and are grateful you took the time to share it. We look forward to seeing you again!
Response from the owner:Thank you for the 5 stars! ⭐️ We really appreciate your support and are glad you chose us. We look forward to seeing you again soon!
I really appreciated the attention, kindness, and respect Dr Hayden showed my elderly father when I brought him in for new hearing aids.
Response from the owner:Thank you so much for taking the time to share this kind review. We truly appreciate your trust in our clinic! Providing respectful, compassionate care to our patients is very important to us and is our #1 goal! We’re honored to be part of your father’s hearing care journey and are always here if you need anything!
Response from the owner:Thanks so much for the 5 stars! We really appreciate you taking the time to leave a review. It means a lot to us, and we’re glad you had a great experience. Hope to see you again soon! 😊
Treatment very good
Response from the owner:Laura, thank you so much for the 5 stars! We’re really glad to hear you felt the treatment was very good — providing great care is always our goal. We appreciate you choosing us and look forward to seeing you again! 😊
Went in for annual hearing test. Great service and very thorough. Cleaned my hearing aids and adjusted them to my hearing needs. I can now hear a squeak in the dash of my car.😄
Response from the owner:Thank you so much for the kind review, Penney! We’re glad you had a great experience and that your hearing aids are working so well—even if that means picking up a few extra dashboard sounds 😄. We appreciate you trusting us with your hearing care and look forward to seeing you again!
Beautifully nice well spoken receptionists, they make you feel relaxed and worrie free. The doctor, she was well spoken and knowledgeable. She made sure that everything was explained and understood. Very clean establishment. Overall great experience. Definitely the choice you should make when choosing your Audiology Clinic.
Response from the owner:Thank you so much for your wonderful review, Richard! We’re delighted to hear that you had such a positive experience with our team. Our goal is always to create a welcoming and comfortable environment while providing clear, knowledgeable care. We truly appreciate your kind words and your trust in us for your hearing health. We look forward to seeing you again and continuing to provide the best possible experience!
Response from the owner:Thank you for the 5 star review, Ila! We greatly appreciate you and your support!
Brandy was super thorough and knowledgeable throughout my visit. I was nervous going in not knowing what to expect with my first hearing test and quickly that feeling was gone with how Brandy made me feel with her patience with my questions and natural people skills. I would/will totally recommend Big Sky Audiology to my family and friends in the future!
Response from the owner:Thank you so much for taking the time to share your experience! We’re thrilled to hear that Brandy helped put you at ease and made your first hearing test a positive one. Her thoroughness, patience, and people skills truly make a difference, and we’re glad that came through during your visit. We sincerely appreciate your recommendation and look forward to helping you—and your family and friends—anytime in the future!
Professional and sympathetic to my situation after a car accident.
Response from the owner:Thank you for taking the time to share your experience. We’re glad our team could provide professional care and support during a difficult time. Your trust means a lot to us, and we’re always here if you need anything moving forward.
Absolutely wonderful!!! I highly recommend going to them for any hearing issues! They treat you like family, take their time and explain every option you have. I’m so glad I picked them to go to for my hearing issues!!
Response from the owner:Thank you so much for this amazing review, Tim! Welcome to the Big Sky Audiology Family! We’re truly grateful for your kind words. It means a lot to hear that you felt cared for, supported, and fully informed throughout your visit. We’re so glad you chose us for your hearing care, and we’ll always do our best to make you feel right at home. If you ever need anything, we’re here for you!
Response from the owner:Thank you for the 5 star review! We appreciate your support!
Response from the owner:Thank you for the great review. Tad! We appreciate you and your support. We look forward to serving you in the future!
I have had a great experience so far and the hear aids have really seemed to help. Thank you for being so easy to work with!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your hearing aids are already making a positive difference. It’s always our goal to make the process easy and comfortable, and we’re glad you’ve had such a great experience so far. If you ever need anything or have questions along the way, we’re always here to help!
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