Protect your hearing this hunting season with SoundGear | Call 406-656-2003 for Fittings

Protect your hearing this hunting season
Call 406-656-2003 for SoundGear fittings.

Privacy Policy

PRIVACY NOTICE

Last updated January 05, 2023
 
This privacy notice for Big Sky Audiology LLC (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
  • Visit our website at bigskyaudiology.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@bigskyaudiology.com.
 

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
 
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Big Sky Audiology LLC and the Services, the choices you make, and the products and features you use. Click here to learn more.
 
Do we process any sensitive personal information? We do not process sensitive personal information.
 
Do we receive any information from third parties? We do not receive any information from third parties.
 
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
 
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.
 
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
 
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
 
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
 
Want to learn more about what Big Sky Audiology LLC does with any information we collect? Click here to review the notice in full.
 

TABLE OF CONTENTS

 

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
 
In Short: We collect personal information that you provide to us.
 
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
 
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
Sensitive Information. We do not process sensitive information.
 
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
 

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
 
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
In Short: We may share information in specific situations described in this section and/or with the following third parties.
 
We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.
 
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
 

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.
 
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at 406-656-2003.
 

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
 
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
 
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
 
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
 

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
 

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
 
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
 
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
 

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
 
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
 

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@bigskyaudiology.com or by post to:
 
Big Sky Audiology LLC
United States
 

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.
Super good people, super friendly plan ongoing back.I have an appointment and I'll continue to go there.You don't go wrong with these people
Response from the owner:Thank you so much for your kind words, Victor! We’re really glad to hear you’ve had such a positive experience with us. We appreciate you trusting us with your hearing care and look forward to seeing you at your next appointment!
Absolutely wonderful!!! I highly recommend going to them for any hearing issues! They treat you like family, take their time and explain every option you have. I’m so glad I picked them to go to for my hearing issues!!
Response from the owner:Thank you so much for this amazing review, Tim! Welcome to the Big Sky Audiology Family! We’re truly grateful for your kind words. It means a lot to hear that you felt cared for, supported, and fully informed throughout your visit. We’re so glad you chose us for your hearing care, and we’ll always do our best to make you feel right at home. If you ever need anything, we’re here for you!
Response from the owner:Thank you for the 5 star review! We appreciate your support!
Response from the owner:Thank you for the great review. Tad! We appreciate you and your support. We look forward to serving you in the future!
I have had a great experience so far and the hear aids have really seemed to help. Thank you for being so easy to work with!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your hearing aids are already making a positive difference. It’s always our goal to make the process easy and comfortable, and we’re glad you’ve had such a great experience so far. If you ever need anything or have questions along the way, we’re always here to help!
Very professional and friendly. I actually enjoyed this appointment.
Response from the owner:We’re really glad to hear you found your visit both professional and enjoyable — that’s exactly what we aim for. It was a pleasure having you in, and we’re here anytime you need us!
Response from the owner:Thank you for the 5-star review, Randy! We’re so glad you had a great experience with our team! We look forward to see you again!
Professional.
Response from the owner:Thanks so much for the review, Julie! We're really glad to hear you felt everything was professional. We appreciate you taking a moment to share your experience. We look forward to seeing you in the future!
Response from the owner:Marlene, thank you for the 5-star review! We’re always here if you need anything in the future!
I really appreciate Brandy. I am always treated very well and will keep returning for my to Brandy for all my hearing needs!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear how much you appreciate Brandy — she truly cares about providing the best experience for every patient. We’re grateful for your trust and look forward to continuing to take care of all your hearing needs. Thanks again for being part of our Big Sky Audiology family!
Response from the owner:Thank you for the 5 star review, Lucy! We appreciate you and look forward to serving you in the future.
Response from the owner:Thank you for the 5 star rating! Your support means a lot to us! We look forward to seeing you again!
Response from the owner:Jerry, thank you so much for the 5 stars! We really appreciate your support, and we are so happy that you chose us! It's always a pleasure to see you!
We talked about hearing aids and agreed to wait until after Christmas. I felt supported and heard.
Response from the owner:Thank you for sharing your experience! We’re glad you felt supported and heard during your visit. Taking the time to make the right decision about hearing aids is important, and we’re here for you whenever you’re ready!
Very professional! Explained everything in a clear manner so I could understand. Will always go there in the future.
Response from the owner:Thank you so much for your wonderful review! We’re glad to hear that everything was explained clearly and that you felt confident in your care. It means a lot to know you’ll continue to choose us in the future — we look forward to seeing you again!
Got me in and taken care of right away
Response from the owner:Thank you for the 5-star review! We’re so glad we could get you in quickly and take care of everything right away. We appreciate you sharing your experience and look forward to seeing you again!
Very clean location with nice and polite staff. Was easy to get in and tested. They were clear on what was going on with my hearing with options.
Response from the owner:Thank you so much for your kind words, Todd! We truly appreciate you taking the time to leave such a positive review. We are thrilled to hear that you had a positive experience at our office, and that we were able to provide you with excellent care. Your kind words mean so much to us, and we look forward to having the opportunity to see you again in the future.
Response from the owner:Thank you for the 5 star review, Shane! We appreciate you and look forward to seeing you again soon!
If you have vertigo that won't go away, this is the place to go! I got a thorough exam and a treatment that fixed my vertigo. I feel so much better!
Response from the owner:Thank you so much for sharing your experience! We’re thrilled to hear that you’re feeling better and that the treatment helped relieve your vertigo. Our team takes great pride in providing thorough care and personalized treatment, so it’s wonderful to know it made a difference for you. We truly appreciate your trust in us!
Response from the owner:Thank you for the 5 stars, Joan! We appreciate you and your business! We look forward to seeing you again!
From checking in to checking out my experience was beyond wonderful. So friendly and caring. They actually cared about me and my needs. I don’t remember everyone’s names but I’d give them a 10-10
Response from the owner:Thank you so much for your kind review Roxie! We are so glad you enjoyed your visit with us. We strive to make everyone feel welcomed and cared for when they come to our clinic. We look forward to seeing you in the future!
Big Thank you to Big Sky Audiology. I had a great visit and I am so excited to get my new hearing aids. Everyone was so nice and made me feel at home.
Response from the owner:Thank you so much for your kind words, Wayne! We’re thrilled to hear you had a great visit and felt right at home with our team. We’re just as excited for you to start enjoying your new hearing aids and the difference they’ll make in your everyday life. Thanks again for choosing Big Sky Audiology!
Visit was good and the technician was great.
Response from the owner:Thank you for the review, Jerry! We are happy to hear that you had a good visit! We look forward to seeing you soon!
Response from the owner:Thank you so much for the great review! We look forward to seeing you again!
From the moment I walked into this audiology office, I knew I was in great hands. The staff greeted me warmly, and the entire atmosphere was calm, welcoming, and professional. They truly go above and beyond to make every patient feel comfortable and cared for.

My audiologist was incredibly knowledgeable and took the time to explain every step of the process—from the hearing evaluation to discussing the best options for my lifestyle. The testing was thorough and state-of-the-art, and I never once felt rushed. What impressed me most was how genuinely they listened to my concerns and tailored their recommendations specifically to me, not just a “one-size-fits-all” approach.

When it came to hearing aids, they offered top-quality technology and helped me find the perfect fit. The difference has been life-changing—sounds are clearer, conversations are easier, and I feel more connected to the world around me again.

Follow-up care has also been exceptional. They check in regularly and make adjustments as needed, ensuring everything continues to work perfectly. You can tell this team truly cares about long-term hearing health, not just the initial visit.

If you’re looking for compassionate, expert audiology care, look no further. This office sets the gold standard for professionalism, expertise, and genuine kindness. Highly, highly recommend!
Response from the owner:Wow Tanner — thank you so much for this incredible review! We’re absolutely thrilled to hear about your experience and truly appreciate you taking the time to share it in such detail. Our team works hard to create a welcoming, comfortable environment where every patient feels heard and cared for, so your kind words mean a lot. We’re especially happy to know that your new hearing aids have made such a positive difference in your daily life — that’s exactly what we strive for! Thank you again for your trust and recommendation. We look forward to being here for you for all your hearing care needs in the future!
Response from the owner:Thank you so much for the awesome review, Doug! We truly appreciate your business and we look forward to seeing you!
Response from the owner:Thanks a bunch for the 5 stars, Stanley! We really appreciate you and your support! We look forward to seeing you!
All the staff is WONDERFUL
Response from the owner:Thank you so much for your 5-star review! We’re thrilled to hear you think our staff is wonderful — we truly have a great team that loves what they do. We appreciate you taking the time to share your experience!
Wonderful audiologists and staff. Super nice, informative, very clean office. Highest tech hearing aids with 2 neural networks and AI to maximally help speech amplification and recognition, particularly in noisy environments like restaurants/bars/wedding receptions/church. Significantly improved my hearing loss.
Response from the owner:Thank you so much for your thoughtful review! We’re thrilled to hear you’ve had such a positive experience with our team and that your new hearing aids are making a real difference—especially in those tricky noisy environments. We truly appreciate your trust in us and are so glad to be part of your hearing journey!
Response from the owner:Thanks for the 5 stars! We’re so glad you had a positive experience with us.
Response from the owner:We really appreciate your 5-star rating—thank you for trusting us with your care! We look forward to seeing you soon!
Nothing bad to say. Dr Prosser is very nice and very thorough. She made the whole process very comfortable and very easy.
Response from the owner:Thank you so much for your kind words! We’re happy to hear you had a comfortable and easy experience with Dr. Prosser. She truly takes pride in making every visit thorough and stress-free. We appreciate you sharing your feedback!
Response from the owner:Thanks for the 5 stars! We’re so glad you had a positive experience with us!
Response from the owner:Thanks a bunch for the 5 stars, Rietta! We really appreciate you and your support!
Very nice and helpful
Response from the owner:Thanks so much for the 5 stars! We're glad to hear you found our team nice and helpful — that means a lot to us!
Response from the owner:Thanks so much for the 5 stars, Lance! We’re so happy to hear you had a great experience. It means a lot to our whole team—We are looking forward to seeing you again soon!
Response from the owner:Thank you so much for the 5-star rating, Dawn! We truly appreciate you and your support!
Very friendly, very fast, very thorough. The gals there make appointments very enjoyable.
Response from the owner:Thank you so much Tucker for your wonderful review! We’re thrilled to hear you enjoyed your visit and that our team helped make your appointment a great experience. We appreciate you!
Response from the owner:Thank you so much for the 5-star review, Linda! We're thrilled to hear you had a great experience. Your support means a lot to us, and we’re always here if you need anything! We look forward to seeing you!
Nice new facility and excellent service.
Checkup for my wife, and she was very pleased with everything.
Response from the owner:Thank you for the five stars, Jerry!
Really nice staff and the facility is really nice.
Response from the owner:Greg, thank you for your kind words! We’re so glad you enjoyed your visit and appreciated our staff and facility. We look forward to seeing you again!
The best experience and the best help I have had with hearing.
Response from the owner:Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience and received the help you needed. It means a lot to know we could make a difference in your hearing care! We look forward to seeing you!
Response from the owner:Thank you for taking time to give us a review, Mary! It is always great to see you, and we look forward to seeing you soon!
Response from the owner:Thank you for taking time to give us a review, Julie! We appreciate you so much!
Response from the owner:Thank you so much for the 5-star rating! We truly appreciate your support! We look forward to seeing you!
Great
Response from the owner:We appreciate your feedback and are so happy to hear everything went great!
Response from the owner:We really appreciate your 5-star rating—thank you for trusting us with your care!
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