What are common hearing aid problems?

Common hearing aid issues include feedback, no sound, or distorted sound due to improper fit, earwax buildup, or low batteries. At Big Sky Audiology in Billings, MT, we address these problems promptly. Our expert Doctors of Audiology can also refit or adjust your devices if they become uncomfortable over time.

What should I do if my hearing aid stops working?

If your hearing aid malfunctions, check the battery, clean the device, and ensure correct settings. For moisture issues, use a dehumidifier. If problems persist, contact Big Sky Audiology in Billings, MT for professional assistance. Our experienced Doctors of Audiology can quickly diagnose and repair your hearing aids.

How long does it take to repair hearing aids?

At Big Sky Audiology, we prioritize quick and efficient repairs to minimize any disruption to your hearing. For minor issues, many repairs can be handled during your visit. If more extensive work is needed, we'll coordinate everything seamlessly, ensuring your hearing aids are back to you as soon as possible.

What to expect during a hearing aid repair appointment?

During your repair appointment at Big Sky Audiology, you’ll receive thorough, personalized attention. We start by assessing your hearing aids, cleaning them, and performing necessary repairs or adjustments. Whether it’s a quick fix or something more complex, we ensure your devices are functioning optimally before you leave.

Can I schedule an appointment for hearing aid repair?

Yes, you can schedule an appointment for hearing aid repair at Big Sky Audiology. You can do this by calling the clinic directly at 406-656-2003 or by using the online appointment request form available on the website. The clinic staff will assist you in finding a convenient time for your repair appointment.

What are the aftercare options for hearing air repair?

After your hearing aids are repaired, Big Sky Audiology offers comprehensive aftercare to keep them in top condition. This includes follow-up appointments, professional cleanings, reprogramming if your hearing needs change, and quick replacement of any necessary parts, ensuring your hearing aids continue to perform at their best.

Hearing Aid Repair in Billings, MT

Ossie Abrams

Excellent and professional! Highly recommended.

Response from the owner:Ossie, thank you so much! We enjoy serving you.

Hal Iverson

Always friendly, knowledgeable and remembered people. Very thorough.

John

Great Team, nothing but good things to say about them!
Thanks
John
Military Veteran

Eugene Friedrich

Very professional and timely. Explained everything thoroughly and answered our questions.

David Olson

First time for an audiology test. Brandi was my audiologist. She was very experienced, extremely professional, and was very patient in listening to my questions and answering each one thoroughly and to my satisfaction. I highly recommend Big Sky Audiology for all your present or future hearing needs.

Response from the owner:Thank you for your kind words and for choosing Big Sky Audiology for your first hearing test! We’re so glad you had a great experience and that your questions were thoroughly answered. We agree—our Hearing Instrument Specialist, Brandy, is experienced, professional, and patient, and we’re lucky to have her on our team! 😊

Margaret England

Response from the owner:Margaret, thank you for the 5 stars! We truly appreciate your support! We look forward to seeing you soon! ⭐⭐⭐⭐⭐

Mike & Diana Foster

Great experience. I've had hearing loss and exams for many years. Learned more from this exam than any other. Quite a knowledgeable group. Thank you!

Response from the owner:Thank you, Mike and Diana, for your kind words! We are happy that you learned more about your hearing loss! We look forward to seeing and helping you in the future!

Dylan schober

Had a great experience at big sky audiology, they have improved my quality of life a 100%

Response from the owner:Dylan, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us and that we’ve been able to improve your quality of life—that truly means everything to our team. Helping our patients hear better and live more fully is exactly why we do what we do. We appreciate you trusting Big Sky Audiology with your care! 😊 We look forward to serving you!

Brian McGovern

Fantastic people and service!

Response from the owner:Thank you so much, Brian, for the 5-star review! ⭐️⭐️⭐️⭐️⭐️ We’re so glad you had a great experience with our team. Providing fantastic service (with even better people 😊) is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

TE Clark

The service is excellent, and very professional. Close attention is paid to detail, making the experience even more successful.

Response from the owner:Thank you so much for your kind words and 5-star review! ⭐️⭐️⭐️⭐️⭐️ We’re thrilled to hear that you found our service both professional and detail-oriented. Taking the time to ensure every aspect of your experience is successful is something we truly value. We appreciate your trust in us and look forward to continuing to care for your hearing needs!

Walton & Patricia Tate

The service at Big Sky Audiology is excellent. Dr Hayden treats me with a high level of expertise and respect. I highly recommend Bug Sky Audiology.

Response from the owner:Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an excellent experience. Dr. Hayden takes great pride in providing expert, respectful care, and we’re so glad that came through during your visit. We truly appreciate your support and look forward to continuing to care for your hearing needs! ⭐⭐⭐⭐⭐

Paige Hadden

My hearing aids were cleaned as the filter prevented them from working. They are working again and I was given a pamphlet on cochlear implants as I am interested in having that procedure done. Thank you for the info and the help with my hearing aids.

Response from the owner:Thank you so much for your thoughtful review, Paige! 😊 We’re glad we could get your hearing aids cleaned up and working properly again—it’s amazing what a fresh filter can do! We’re also happy to hear you found the information on cochlear implants helpful as you explore your options. If you have any questions along the way, we’re always here to help guide you. Thanks again for trusting us with your hearing care! 💙

Joan Gereghty

Response from the owner:Thank you so much for the 5-star review, Joan! ⭐️😊 We truly appreciate your support! It means a lot to our team, and we look forward to seeing you again! 💙

Dan Huffman

I'm always impressed with the quality of the service and the pleasant interactions with the staff at Big Sky Audiology. Tina did a great job of making sure my new hearing aids were adjusted properly and that the options were set up the way I wanted them.

Response from the owner:Dan, thank you so much for your kind words! 😊 We’re thrilled to hear you continue to be impressed with both our service and team—those pleasant interactions mean everything to us! Tina will be so happy to know her adjustments and personalization made a difference with your new hearing aids. Thanks again for trusting Big Sky Audiology with your hearing care. We look forward to serving you!💙

Wes Sessions

Kelsi was thorough and detailed with my assessment, as well as being very personable in her approach. Was nice to have such a caring environment to have my hearing needs met. Thanks Big Sky Audiology.

Response from the owner:Thank you so much for the wonderful review! We’re thrilled to hear that Dr. Prosser made your experience both thorough and enjoyable—she truly cares about making each patient feel comfortable and well-informed. Creating a warm, caring environment is very important to us, and we’re so glad that came through during your visit. We appreciate your kind words and look forward to continuing to care for your hearing needs!

Tim Grammens

Very professional and felt very comfortable during my evaluation. Dr. Prosser explained my test results to me and I was able to see the need for hearing aids. I would recommend this practice to anyone

Response from the owner:Thank you so much for your kind words, Tim! We’re so glad to hear you felt comfortable during your evaluation—that’s exactly the experience we strive to provide. Dr. Prosser takes great pride in making sure each patient fully understands their results and feels confident in their next steps. We truly appreciate your recommendation and look forward to continuing to support you on your hearing journey!

Pat Bentz

Response from the owner:Thank you for the 5 stars, Pat! We truly appreciate your support! We look forward to serving you! ⭐⭐⭐⭐⭐

Bobby Werner

Very professional, yet friendly staff. Wait time was minimal. Testing and training on how to maintain my hearing aids was provided.

Response from the owner:Thank you so much for your kind words! We’re glad you found our team both professional and friendly, and that your visit was efficient. It’s great to hear the testing and hearing aid care training were helpful—we want you to feel confident every step of the way. We truly appreciate you taking the time to share your experience!

Jim Hanson

AWSOME PEOPLE WHO REALY CARE ABOUT YOU AND YOUR HEARING LOSE. BEING ABLE TO HEAR MAKES A WORLD OF DIFFERENCE. JACK ZIEGLER BOZEMAN MT.

Response from the owner:Jack, we couldn’t agree more—being able to hear well really does make a world of difference. We always love seeing you—you’re truly a favorite around here! It means a lot to us that you make the 2-hour drive to come see us, and we’re so glad it’s worth the trip for you. Thank you for your continued trust and support! ❤️

Cherryl Kramer

I just love coming to see Dr. Haden and her staff. There so friendly and helpful. Treat you more like family then a patient.

Response from the owner:Thank you so much for your kind words, Cherryl! We truly love having you in the office and are so glad you feel like part of the family—that’s exactly the experience we strive to create. We appreciate your trust in Dr. Hayden and our team, and we look forward to seeing you again soon!

Steven Brown

Very professional nice people have recommended them several times over the years

Response from the owner:Thank you for your kind words and continued support! We truly appreciate your recommendations over the years and are so glad you’ve had a positive experience with our team! We look forward to seeing you, Steve!

Rebecca Dewater

Response from the owner:Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are glad you had a positive experience.

Karen Hould

As always, everyone was so friendly. My hearing exam went so smoothly. The gal who did my exam was fun to visit with, and everything was explained so well.

Response from the owner:Thank you so much for your review, Karen! We’re glad your exam went smoothly and that you felt comfortable and well-informed throughout your visit. Our team truly enjoys getting to know our patients, and we appreciate you taking the time to share your experience—we look forward to seeing you!

Bill Dugan

Very competent, explained every test and results.

Response from the owner:Bill, thank you for your review! We’re so glad you felt well-informed and comfortable throughout your visit. Taking the time to explain each test and your results is very important to us, and we’re happy it made a difference in your experience. We truly appreciate your support!

Christopher Moriarty

I'm a VA patient that recently relocated to Wyoming. Dr. Hayden performed a thorough hearing exam with a focus on my tinnitus and masking for that. She also found that my current hearing aids could fit better, and ordered me a better set to help me with comfort and my tinnitus. I was thoroughly impressed with the care and time Dr. Hayden took with me. I'm looking forward to my next visit.
Highly recommend

Response from the owner:Thank you so much for your kind words and for trusting us with your hearing care! We’re so glad Dr. Hayden was able to provide a thorough evaluation and help improve both your comfort and tinnitus management. Taking the time to truly listen and find the best solutions for each patient is something we care deeply about. We’re honored to be part of your care and look forward to seeing you at your next visit. Thank you for the recommendation! ⭐⭐⭐⭐⭐

Doris A Davenport

They have “bent over backwards “ to help in every way possible

Response from the owner:Thank you so much for your kind words, Doris! We truly appreciate you taking the time to share your experience. Going above and beyond for our patients is always our goal! We’re grateful to have you as part of our Big Sky Audiology family!

Kathy Olson

Friendly, thorough, knowledgeable

Response from the owner:Thank you for the 5-star review, Kathy! ⭐⭐⭐⭐⭐ We truly appreciate your kind words. Providing friendly, thorough, and knowledgeable care is exactly what we strive for, and it means so much to hear that reflected in your experience. We look forward to seeing you again!

Sandy Olson

My experience here at Big Sky Audioligy is very positive! A great bunch of friendly, caring, dedicated gals and I am very grateful for them
and the way they treat you. I highly recommend them to anyone with hearing losses. Go see them, they will treat you with.compassion and a very caring way

Response from the owner:Thank you so much for your kind words and recommendation, Sandy! We’re truly grateful you took the time to share your experience. Our team takes great pride in creating a friendly, compassionate, and caring environment, and it means the world to know you felt that during your visit. We’re honored to be part of your hearing journey and are always here for you and Jim! 💙

Bev Hadley

Kind & friendly staff who were very helpful.
Very informative & caring suggestions.

Response from the owner:Thank you so much for the wonderful 5-star review! We’re so glad you found our team kind, friendly, and helpful. Providing clear information and truly caring recommendations is very important to us, so your feedback means a lot. We appreciate you taking the time to share your experience and look forward to seeing you both again!

Phillip Vanmeter

Fantastic place! Excellent professional service!

Response from the owner:⭐⭐⭐⭐⭐ Thank you so much awesome review, Phillip! We’re so glad you had a fantastic experience and appreciated our professional service. Your kind words mean a lot to our team—we’re always here if you need anything!

Don Parks

Great personnel and excellent staff to work with!

Response from the owner:Thank you so much for the 5-star review, Don! ⭐⭐⭐⭐⭐ We truly appreciate your kind words—our team works hard to provide a great experience, and it means a lot to hear that you enjoyed working with us. We’re always here if you need anything!

Dave Naylor

Dr. Hayden was extremely informative and professional. I was there to get a second opinion about my hearing needs and she was very understanding. I look forward to my appointment next week.

Response from the owner:Thank you so much for your kind review, Dave! ⭐⭐⭐⭐⭐ We’re so glad you had a great experience with Dr. Hayden and that she was able to provide the information and understanding you were looking for. We look forward to seeing you at your next appointment! 😊

Reb Ellings

Absolutely 💯 score for this business and all of the staff.

Response from the owner:Thank you so much for the 💯 score! ⭐⭐⭐⭐⭐ We truly appreciate your kind words and are so glad you had a great experience with our team. It means a lot to all of us! 😊

Trent Fuhrman

Response from the owner:Thank you for the ⭐⭐⭐⭐⭐, Trent! We truly appreciate your support and are so glad you had a great experience with us. We look forward to seeing you again!

Duane Hons

Great experience!

Response from the owner:Thank you for the 5-star review, Duane! We’re so glad you had a great experience—your kind words mean a lot to our team. We look forward to seeing you again!

Juanita Bruce

Very positive experience at Big Sky Audiology. The staff was friendly and professional. My wait time was under 5 minutes, and the procedure was very through.

Response from the owner:Juanita, thank you so much!! We enjoyed taking care of you and look forward to providing you service in the future.

Charlotte Dowdy

Was very happy with everything and great ladies to work with...

Response from the owner:Charlotte, thank you so much for the 5-star review! We’re so glad to hear you were happy with everything. It was a pleasure working with you, and we truly appreciate your kind words about our team. 😊

Robert Lough

Can hear again, thank you

Response from the owner:Thank you for the 5-star review! ⭐️ We’re so glad to hear you’re hearing again—that’s exactly what we love to help our patients achieve. Thank you for trusting our team with your hearing care! 👂😊We look forward to seeing you again!

Erica Schneider

Very professional and kind!

Response from the owner:Thank you for the 5-star review! ⭐️ We truly appreciate your kind words. Our team works hard to provide professional, compassionate care, and it means a lot to hear that reflected in your experience. Thank you for choosing us!

Garry Brayko

Dr Dillon is very knowledgeable and helpful with hearing aid options.

Response from the owner:Thank you for the kind review, Garry! We’re so glad you had a great experience with our Hearing Instrument Specialist, Brandy. She truly cares about helping patients find the best hearing aid options for their needs. We appreciate you taking the time to share your experience! ⭐⭐⭐⭐⭐

Elaine Johnson

Response from the owner:Elaine, Thank you so much for the 5-stars!⭐We appreciate you and your support! We look forward to seeing you again in the future! 😄

Julie Jorgenson

Love everything about this place😍

Response from the owner:Thank you so much for the ⭐⭐⭐⭐⭐! We’re so glad to hear you love everything about our office. Your kind words mean a lot to our whole team! We truly appreciate your support! We are so happy you guys are part of the Big Sky Audiology family! 😊

Devin Collins

Amazing! I really thought there was no hope for my hearing issues and Dr. Hayden just came in and said no problem. I’m hearing better than I ever had in 12 years. The entire team at Big Sky Audiology was an absolute joy to interact with. Thank you all so much and I can wait to come back for my follow up!

It’s a whole new world out there for me to hear and I couldn’t have done it without them!

I will definitely be recommending this to all of my friends and family that have hearing issues!

Response from the owner:Thank you so much for the amazing review, Devin! We’re thrilled to hear that you’re experiencing a “whole new world” of sound — that’s exactly why we love what we do. We’re so glad Dr. Hayden was able to help you feel hopeful again and get you hearing better than you have in years! It means a lot to know your experience with the entire team at Big Sky Audiology was such a positive one! We can’t wait to see you again soon — and thank you for recommending us to your friends and family. Your kind words truly mean the world to us!

Joe Stelmachuk

Response from the owner:Thank you so much for the ⭐⭐⭐⭐⭐! We’re thrilled you had a great experience—your support truly makes our day. We look forward to seeing you again soon! 😄

Luke

Brandy listened and then fulfilled our request to have hearing aid options explained to us. We were then able to make an informed decision, quickly and confidently. We did not feel pressured or like we were being sold on a particular device or service. My wife explained repeatedly afterwards, "I'm so happy!"

Response from the owner:Thank you so much for sharing this! We’re so glad Brandy took the time to truly listen and walk you through the options in a way that felt comfortable and informative. Making sure you feel confident — not pressured — is exactly how we want every visit to feel. Hearing that your wife left saying “I’m so happy!” absolutely makes our day. We appreciate your trust and are here anytime you need us!

Gayle Wentling

Common sense, quick and thorough testing, and out the door quickly.

Response from the owner:Thank you for the great review! We’re glad you appreciated the straightforward approach, thorough testing, and efficient visit. Our goal is always to make things simple, helpful, and respectful of your time — we’re happy that was your experience! We look forward to seeing you again soon!

Robin Urbaska

Beautiful space, friendly front office area. The exam was thorough and as a new patient, I felt the doctor took her time and explained my options. I would absolutely recommend the office.

Response from the owner:Thank you for your kind words, Robin! We’re so glad you enjoyed the space and felt welcomed by our front office team. Taking the time to provide a thorough exam and clearly explain your options is so important to us, especially for new patients. We truly appreciate the recommendation and look forward to being here whenever you need us!

Ron Miller

Response from the owner:Thanks so much for the 5 stars, Ron! We really appreciate you taking the time to leave us a review — it means a lot to our team. We're so glad you are part of our Big Sky Audiology family and we look forward to seeing you again!

Hearing Aid Repair in Billings, MT

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Comprehensive Hearing Aid Services in Billings, MT

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Hearing Aid Services in Billings

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